Customer Service Officer
AI summary
Zuwah, an innovation-driven technology company, is hiring a Customer Service Officer to work at its office on Lekki Epe Expressway, Ikota, Lagos. The role involves handling customer inquiries across phone, email, and live chat, resolving complaints, and updating customer records. Interested candidates should send their resume and cover letter to careers@zuwah.com with the job position as the email subject.
- Full-time customer service role based in Ikota, Lagos
- Requires OND/HND or Bachelor's degree in any discipline
- 1-3 years of customer service experience needed
- Apply by emailing resume and cover letter to careers@zuwah.com
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, hospitality, retailThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Zuwah and the role in Lagos.
- Add concrete examples related to sales, hospitality, retail, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobgurus Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobgurus Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Officer role in sales, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Zuwah before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Officer Job at Zuwah | Jobgurus Toggle navigation Jobs Job Seekers Aptitude Test Scholarships Register Sign in Employer? Post a Job CLICK HERE TO JOIN OUR WHATSAPP CHANNEL Customer Service Officer Job at Zuwah We are Zuwah, an innovation-driven technology company building solutions for the challenges that matter. From digital platforms to intelligent systems, we connect strategy, creativity and engineering to make businesses smarter and everyday experiences better. We are recruiting to fill the position below: Job Position: Customer Service Officer Job Location : Lekki Epe Expressway, Ikota - Lagos Job type: Full-time Key Responsibilities: Respond to customer inquiries via phone, email, live chat and other channels. Provide accurate information about products, services and company policies. Resolve customer complaints and ensure satisfaction. Record and update customer information in the system. Identify customer needs and escalate issues when necessary. Requirements: Candidates should possess OND/HND or Bachelor's Degree in any discipline. 1-3 years of experience: in customer service or a related role. Excellent communication and interpersonal skills. Proficient in Microsoft Office and CRM tools is a plus. Strong problem-solving skills and a customer-first attitude. Ability to multitask and work in a fast-paced environment. Method of Application Interested and qualified candidates should submit their Resume and Cover Letter to: [email protected] using the Job Position as the subject of the email. Click here to Apply Similar Jobs Customer Relations Officer Job at Fabricare Customer Service Officer Job at Jobs Expert Customer Relationship Management (CRM) Officer Job at Ascentech Services Limited Customer Service Representative / Social Media Manager Job at Biggie’s Workspace Ticketing Officer Job at the Pistis Firm Restaurant Cashier Job at J-Six Group Customer Service Representative Job at PalmPay Subscription & Customer Success Executive Job at Velvot Nigeria Limited Customer Service Manager Job at Aureole Consulting Limited Restaurant Manager (Male) Job at Jobvet Services Hottest Jobs Job openings at Royal Resource Digital Services 2026 CHI Limited Graduate Sales Trainee Programme Job Openings at Ikeja Electricity Distribution Company (IKEDC) IT SUPPORT ADMINISTRATOR Mobile App Developer Job at Quick Collect Customer Service Representative Job at the Palace Workers Admin Assistant Job at Center for Humanitarian Impact and Development (C-HID) General Manager Job at Valuemart Customer Service Representative Job at Mishra Global Resources Executive Assistant to Senior Management Job at Seven-Up Bottling Company Limited Job Seekers Search for Jobs Featured Jobs Jobs by Specialization Jobs by Industry Jobs by Location Companies Currently Hiring Upload CV Free Aptitude Test Practice Scholarships and Financial Aid Testimonies Employers Post A Job Search Resumes/Profiles Create Employer Account Advertise Pricing Tools & Resources Contact us Our Blog Job XML/RSS Feeds Free Aptitude Test Practice Bank Details FAQ & Support Connect with us Customer Care 09134259221 (9am - 5pm) weekdays info [at] jobgurus.com.ng Privacy Policy Terms & Conditions Sitemap About us Copyright © 2026 Jobgurus.com.ng - Latest Jobs in Nigeria 2026. All right reserved.