Customer Relationship Manager Intern
AI summary
Remote CRM internship for Nigerian fresh graduates to gain practical experience in customer service, relationship management, sales, and business operations. Responsibilities include handling customer communications, resolving complaints, maintaining CRM databases, and supporting sales and marketing teams. Offers N100,000–N150,000 monthly, hands-on training, mentorship, and potential future employment.
- Open to fresh graduates only; remote work from anywhere in Nigeria
- Monthly stipend of N100,000–N150,000 plus certificate and recommendation letter
- Hands-on CRM training, mentorship, and possible future employment
- Requires OND, NCE, HND, or Bachelor's degree in a related field
- Apply by emailing CV and application letter to vacancy@mercatech.com.ng by 30 September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N100,000 - N150,000 / Month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Internship contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Relationship Manager Intern evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Mercatura Online Technology and the role in Not specified.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Relationship Manager Intern role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Mercatura Online Technology before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
This CRM internship is an excellent opportunity for Nigerian fresh graduates who wants to develop practical experience: in customer service, relationship management, communication, sales, and business operations. The successful candidate will support the organization in building strong customer relationships, responding to customer needs, resolving complaints, organisational growth and ensuring a positive customer experience. We are looking for a motivated, diligent, and customer-focused individual to join our team to work remotely as a Customer Relationship Manager Intern. Key Responsibilities: Communicate with customers through phone calls, email, social media, and other channels. Perform other customer relationship and administrative duties assigned by the supervisor. Receive, document, and help resolve customer complaints. Maintain accurate customer records and update CRM/customer databases. Prepare simple customer reports and maintain records of interactions. Remind customers about appointments, orders, payments, services, or other relevant activities. Support sales and marketing teams with customer-related activities. Respond promptly and professionally to customer enquiries. Monitor customer satisfaction and identify opportunities to improve the customer experience. Build and maintain positive relationships with customers. Assist with sourcing and getting customers onboarded or registered and follow-up on their activities. Follow up with existing and prospective customers. Collect customer feedback and communicate recurring issues to management. Assist in retaining existing customers and identifying potential business opportunities. Requirements: & Qualifications Applicant that is not a fresh graduate should not apply. Excellent verbal and written communication skills. Previous customer service, sales, administrative, or CRM experience: is an advantage but not mandatory. Good organizational and time-management skills. Good listening and problem-solving skills. Applicant who have recently applied for any position in the company should not apply. Ability to learn or use CRM tools, email, and social media professionally. Friendly, patient, and professional approach to customers. Basic computer literacy and ability to work remotely from anywhere in the country. Willingness to learn and receive feedback. Must be a recent graduate with minimum of OND, NCE, HND, or Bachelor's Degree in Business Administration, Marketing, Communications, Management, or a related field. Ability to work remotely and independently and as part of a team. Preferred Skills: Data entry and record keeping Communication and interpersonal skills Customer service and relationship management Conflict resolution CRM software knowledge Social media communication Basic reporting and documentation Sales and follow-up What We Offer Letter of recommendation based on performance. Certificate of internship upon successful completion. Opportunity for future employment or contract engagement for outstanding interns. Hands-on training and mentorship. Supportive and professional working team. Practical experience: in customer relationship management. Opportunity to develop communication, sales, and professional skills. Exposure to CRM tools and business operations. N100,000 - N150,000 / Month. How to Apply Interested and qualified candidates should send their CV and a brief Application Letter to: vacancy@mercatech.com.ng using "Customer Relationship Manager Intern" as the subject of the email. Application Deadline: 30th September, 2026. View all Jobs in Nigeria Remote