Customer Service Representative
AI summary
Myafrimall Logistics Limited is hiring a Customer Service Representative for its Akiode-Berger branch in Lagos. The role involves handling walk-in clients, providing shipping and service information, inspecting inbound items, preparing documentation, and supporting daily branch operations. Entry-level candidates with a B.Sc or HND and strong communication skills are encouraged to apply.
- Full-time role at Akiode-Berger, Lagos branch
- Entry-level friendly: 0–2 years experience accepted
- Proximity to Akiode/Ojodu/Berger axis is an advantage
- Apply by emailing CV to hr@myafrimall.com with subject 'CSR – Akiode Branch'
- Application deadline: 21st September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in retail, factory, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Myafrimall Logistics Limited and the role in Not specified.
- Add concrete examples related to retail, factory, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in retail, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Myafrimall Logistics Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Representative at Myafrimall Logistics Limited ⏲ Sep 7, 2026, 11:11 AM ⋕ View all Transportation & Logistics jobs Myafrimall Logistics Limited is seeking an energetic, organized, and customer-focused individual to join our team as a Customer Service Representative at our branch. In this role, you will be the direct face and voice of our brand, handling walk-in clients while supporting branch-level operations. We are recruiting to fill the position below: Job Title: Customer Service Representative Location: Akiode - Berger, Lagos Employment Type: Full-time Key Responsibilities: Provide accurate details regarding shipping rates, delivery timelines, tracking, and the full range of company services. Conduct thorough physical inspections of inbound items and report defects, damages, or irregularities immediately. Maintain clean, organised daily logs of client interactions, branch shipments, and transactions. Welcome walk-in customers and respond promptly to client enquiries across digital channels (calls, WhatsApp, email). Collaborate with the warehouse team to ensure smooth, efficient daily workflow at the branch. Prepare required shipping documentation, invoices, and operational paperwork with high precision. Accurately process, pack, and prepare cargo/packages for shipment in line with company handling standards. Qualifications & Requirements: B.Sc / HND in any relevant discipline. Close attention to detail with basic proficiency in Microsoft Office (especially MS Excel). 0–2 years of experience: in customer service, logistics operations, retail, or a related field (entry-level candidates with strong aptitude are welcome to apply). Excellent verbal and written communication, active listening, and problem-solving skills. Proximity to the Akiode/Ojodu/Berger axis is a strong advantage. How to Apply Interested and qualified candidates should send their CV to: hr@myafrimall.com using “CSR – Akiode Branch” as the subject of the email. Application Deadline: 21st September, 2026. View all Jobs in Nigeria Lagos State Customer Service Representative job vacancies in Nigeria