Customer Service Officer
AI summary
Traydah Global Resources Ltd is hiring a Customer Service Officer in Ibadan, Oyo State on a contract basis. The role involves handling customer inquiries and complaints via phone, email, and chat, attending to online transactions, and keeping records of customer interactions. Training will be provided, so prior customer service experience is not required. The position pays N150,000 per month and requires working 12-hour rotational day and night shifts.
- Contract role in Ibadan, Oyo State with N150,000 monthly salary
- No prior customer service experience required; training provided
- Must reside in Ibadan, preferably near Eleyele, Dugbe, or Jericho
- Requires 12-hour rotational day and night shifts
- Mobile phone use restricted during working hours
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N150,000 / month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, part_time, customer serviceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IbadanThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Traydah Global Resources Limited and the role in Ibadan.
- Add concrete examples related to call_center, part_time, customer service, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobNetworkNigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- JobNetworkNigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Officer role in call_center, part_time?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ibadan under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Traydah Global Resources Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Overview Traydah Global Resources Limited is an online platform where users sell digital assets for naira. Job Position: Customer Service Officer Job Location: Oyo Employment Type: Contract Job Summary We are seeking a dedicated and proactive Customer Service Representative to join our dynamic team in Ibadan. The ideal candidate must live near Eleyele or Dugbe, be between 20 and 25 years old female, and possess intermediate computer skills. This role requires a flexibility to work 12-hour rotational day and night shifts. Past customer service experience: is not mandatory as training will be conducted after onboarding. Job Responsibilities: Handle customer inquiries and complaints via phone, email, and chat. Attend to customers’ online transactions. Resolve customer issues promptly and effectively. Keep records of customer interactions, transactions, comments, and complaints. Communicate and coordinate with colleagues as necessary. Follow organizational procedures, guidelines, and policies. Job Requirements: Candidates should possess a First Degree or equivalent. Must reside in Ibadan, preferably near Jericho. Age between 20 and 25 years. Intermediate computer skills. Excellent communication and interpersonal skills. Ability to work a 12-hour shift. Willingness to work rotational day and night shifts. Workplace Policy Please note that our workplace operates a mobile phone control policy. Personal mobile phone use is restricted during working hours, and employees will be required to use the company-provided communication line for all externalcommunications while on duty. Candidates should be professional, reliable, able to work effectively in a fast-paced environment, and comfortable adhering to company operational and communication policies. Job Salary N150,000 / month. Application Deadline 5th August, 2026. How to Apply Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail. Tagged as: Customer Service