Hospitality Supervisor
AI summary
A&R Group Ltd is hiring an experienced Hospitality Supervisor to oversee daily operations of its hospitality facility in Lagos. The role involves supervising staff, ensuring high service and guest experience standards, handling complaints, and maintaining cleanliness, safety, and operational efficiency. The position offers a monthly salary of ₦150,000 – ₦200,000.
- Full-time onsite role based in Lagos
- Salary range of ₦150,000 – ₦200,000 per month
- Requires 3–7 years of hospitality experience with supervisory background
- Bachelor’s degree or HND in Hospitality Management or related field
- Involves staff supervision, guest relations, and operational reporting
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists ₦150,000 - ₦200,000/month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Hospitality Supervisor evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to A&R Group Ltd and the role in Not specified.
- Add concrete examples related to hospitality, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Hospitality Supervisor role in hospitality, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research A&R Group Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Hospitality Supervisor Job Type Full Time , Onsite Qualification BA/BSc/HND Experience: 3 - 7 years Location Lagos Job Field Food, Beverage and Hospitality Salary Range ₦150,000 - ₦200,000/month We are seeking an experienced and customer-focused Hospitality Supervisor to oversee the day-to-day operations of our hospitality facility and ensure a consistently high standard of service and guest experience. The successful candidate will supervise hospitality staff, coordinate daily operations, address guest concerns, and ensure that company standards for service, cleanliness, safety, and operational efficiency are maintained. Key Responsibilities: Supervise and coordinate the daily activities of hospitality staff across relevant operational areas. Ensure guests receive excellent, professional, and timely service throughout their stay or visit. Monitor staff performance, attendance, grooming, and adherence to company policies and service standards. Handle guest complaints, requests, and concerns professionally and ensure timely resolution. Coordinate daily operational activities to ensure smooth and efficient service delivery. Conduct regular inspections of guest areas and operational facilities to ensure cleanliness, presentation, and safety standards are maintained. Support staff scheduling, task allocation, and shift coordination. Train, guide, and mentor team members to improve service quality and productivity. Monitor inventory and ensure adequate availability of operational supplies. Liaise with management and other departments to resolve operational issues and improve service delivery. Prepare and submit operational reports and provide management with updates on relevant issues. Ensure compliance with health, safety, hygiene, and hospitality standards. Identify areas for improvement and recommend strategies to enhance guest satisfaction and operational efficiency. Perform other duties assigned by management. Requirements: Bachelor’s degree or HND in Hospitality Management, Hotel Management, Business Administration, Tourism, or a related field . 3–7 years of relevant experience: in hospitality, hotel, resort, restaurant, or related service operations, with proven supervisory experience. Strong knowledge of hospitality operations and customer service practices. Proven ability to supervise, motivate, and coordinate a team effectively. Excellent guest relations and complaint-resolution skills. Strong communication and interpersonal skills. Good organizational and time-management skills. Strong problem-solving and decision-making abilities. Ability to work effectively under pressure in a fast-paced environment. High level of professionalism, attention to detail, and customer orientation. Good knowledge of health, safety, hygiene, and hospitality service standards. Proficiency in Microsoft Office and basic administrative/reporting tools is an advantage. Ability to work flexible hours, including weekends and public holidays when required. Preferred Skills Leadership and team management Guest relations and customer service Hospitality operations Conflict resolution Staff coordination Problem-solving Communication and interpersonal skills Attention to detail Operational reporting Time management Check how your CV aligns with this job Method of Application Interested and qualified candidates should apply using the Apply Now button below. Build your CV for free. Download in different templates.