Front Desk Officer / Customer Service Representative
AI summary
Sickle Cell Foundation Nigeria is hiring a Front Desk Officer/Customer Service Representative to welcome patients and visitors, handle enquiries, schedule appointments, and provide administrative support. Candidates need a Bachelor's Degree or HND and at least two years of customer service or front desk experience. Healthcare experience is an added advantage.
- Front desk and customer service role at a reputable health NGO
- Requires Bachelor's Degree or HND plus minimum 2 years experience
- Healthcare experience is an added advantage
- Apply by email with CV/Resume and LinkedIn profile
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Front Desk Officer / Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Sickle Cell Foundation Nigeria (SCFN) and the role in Not specified.
- Add concrete examples related to call_center, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from My NGO Jobs Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- My NGO Jobs Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Front Desk Officer / Customer Service Representative role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Sickle Cell Foundation Nigeria (SCFN) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Key Responsibilities: Welcome and assist patients, visitors, and stakeholders professionally. Respond to enquiries via phone, email, and in person. Schedule and coordinate appointments. Maintain accurate patient records and documentation. Provide administrative support and manage front desk operations. Liaise with internal teams to ensure seamless service delivery. Handle enquiries with professionalism while maintaining patient confidentiality. Requirements: Bachelor’s Degree or HND in Business Administration, Mass Communication, Public Administration, Health Information Management, Social Sciences, or a related field. Minimum of 2 years experience: in customer service, front desk, reception, or administrative roles. Healthcare experience: is an added advantage. Excellent communication, interpersonal, and organisational skills. Proficiency in Microsoft Office Suite. Professional, empathetic, detail-oriented, and able to work effectively in a fast-paced environment. Method of Application Interested and qualified candidates should send their CV/Resume and LinkedIn profile to humanresources@sicklecellfoundation.com , using “Front Desk Officer/CSR-BMT Programme” as the subject of the email. Premium NGO Service Increase your chances of getting this job! Let our experts professionally update your CV and Cover Letter to meet international NGO standards. Get Started Now From ₦700 only