Customer Service Executive
AI summary
Clinix Healthcare Nigeria is hiring a Customer Service Executive for its Awoyaya Branch. The role involves managing patient enquiries, front-desk operations, appointments, complaints, and coordinating with clinical teams. Candidates need an HND or Bachelor's degree, 2-5 years of customer service experience, and completed NYSC. Salary is N2,000,000 - N3,000,000 per annum with benefits.
- Customer Service Executive role at Awoyaya Branch
- Salary: N2,000,000 - N3,000,000 per annum
- HND or Bachelor's degree required
- 2-5 years customer service experience needed
- Completed NYSC mandatory
- Benefits include HMO, pension, 13th-month bonus, quarterly bonus
- Application deadline: 21st September, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N2,000,000 - N3,000,000 / Annum. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, entregador, Customer ServiceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Executive evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Clinix Healthcare Nigeria and the role in Not specified.
- Add concrete examples related to call_center, entregador, Customer Service, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Executive role in call_center, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Clinix Healthcare Nigeria before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
We are seeking a professional, customer-focused, and experienced Customer Service Representative to join our team at the Awoyaya Branch. The successful candidate will be responsible for delivering an exceptional patient experience, managing customer enquiries, and ensuring efficient front-desk operations. Key Responsibilities: Handle enquiries received in person, by phone, and through digital channels regarding services, appointments, test results, and other healthcare offerings. Uphold Clinix Healthcare's standards of professionalism, confidentiality, customer service, and patient care. Welcome and attend to patients and visitors professionally and courteously. Receive, manage, and resolve customer complaints, escalating complex issues appropriately. Liaise effectively with clinical and administrative teams to ensure seamless service delivery. Provide accurate information on tests, packages, payments, procedures, and available services. Register patients, schedule appointments, and coordinate front-desk activities. Maintain accurate and confidential patient records and documentation. Qualifications & Experience: Candidates should possess HND, or Bachelor's Degree in any relevant field. Previous experience: in a hospital, diagnostic centre, clinic, or healthcare facility is a strong advantage. 3–5 years' customer service experience, or a minimum of 2 years' experience: in a healthcare-related environment. Completed NYSC. Requirements: & Skills: Excellent communication, interpersonal, and customer service skills. Good computer literacy and familiarity with reception/front-desk systems. Strong problem-solving and conflict-resolution abilities. Excellent attention to detail and organisational skills. Pleasant, patient, courteous, and professional disposition. Strong team spirit, positive attitude, and sense of responsibility. Ability to work effectively under pressure and manage multiple patients efficiently. Remuneration Paid annual leave Pension N2,000,000 - N3,000,000 / Annum HMO — Employee only Annual leave allowance 13th-month bonus Quarterly bonus How to Apply Interested and qualified candidates should send their CV to: recruit.clinix@gmail.com using "Customer Service Representation – Awoyaya" as the subject of the email. Note: Only shortlisted candidates will be contacted. Application Deadline: 21st September, 2026. View all Jobs in Nigeria Lagos State Customer Service Executive job vacancies in Nigeria