Laundry Supervisor

AI summary

Domeo Resources International (DRI) is hiring a Laundry Supervisor for a full-time role based in Abia, Nigeria. The position involves overseeing hotel laundry and linen operations, supervising laundry attendants, ensuring quality and hygiene standards, managing linen and uniform inventory, and coordinating with housekeeping, food and beverage, spa, and other departments to meet operational needs.

• Full-time Laundry Supervisor role in Abia, Nigeria
• Reports to Executive Housekeeper with direct reports
• Oversees hotel laundry, linen, and uniform operations
• Requires coordination with multiple hotel departments
• Focus on quality assurance, hygiene, and turnaround times

Original source description

Laundry Supervisor at Domeo Resources International (DRI) ⏲ Aug 6, 2026, 1:02 PM ⋕ View all Cleaning & Domestic Services jobs Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on excellence and innovation. DRI analyses various organisational problems, develops improvement plans, deploys those plans and monitors the plans to ensure improved organisational performance. We are recruiting to fill the position below: Job Title: Laundry Supervisor Location: Abia Employment Type: Full-time Reports to: Executive Housekeeper Direct Reports: Laundry Attendants Job Summary The Laundry Supervisor is responsible for overseeing the daily operations of the hotel's laundry and linen services, ensuring that all guest garments, staff uniforms, hotel linen, towels, tablecloths, napkins, curtains, and other fabric items are processed efficiently, hygienically, and to the highest luxury hospitality standards. The role ensures the proper operation of laundry equipment, effective supervision of laundry personnel, inventory control of linen and uniforms, quality assurance, cost control, and compliance with health, safety, and environmental regulations. The Laundry Supervisor is expected to maintain exceptional turnaround times, minimize linen losses, extend linen lifespan, and ensure that guests and operational departments receive clean, well-maintained linen and garments promptly. Role Responsibilities: Laundry Operations Management: Ensure proper handling of delicate fabrics and specialty garments. Coordinate with Housekeeping, Food & Beverage, Spa, Gym, and other departments to meet operational linen requirements. Ensure all laundry requests are completed within established turnaround times. Supervise and coordinate the daily operations of the hotel's laundry facility. Monitor workflow to ensure timely processing and delivery of laundry items. Ensure efficient washing, drying, ironing, pressing, folding, packaging, and distribution of all hotel linen, guest laundry, staff uniforms, and other fabric items. Allocate daily work schedules and assignments to laundry personnel. Guest Laundry Services: Verify that guest instructions regarding washing, ironing, stain removal, and special garment care are followed accurately. Ensure all guest laundry, dry cleaning, and pressing services are handled professionally and confidentially. Maintain accurate records of guest laundry transactions. Ensure guest laundry is returned clean, neatly pressed, and within the promised delivery time. Resolve guest complaints relating to laundry services promptly and professionally. Linen & Uniform Management: Coordinate the issuance and return of employee uniforms. Ensure sufficient stock levels of clean linen and uniforms are maintained at all times. Ensure proper storage and organization of clean linen. Monitor linen usage and recommend replacement of damaged or worn-out items. Supervise the collection, sorting, counting, and distribution of hotel linen and staff uniforms. Maintain accurate linen and uniform inventory records. Monitor linen circulation between laundry, housekeeping, restaurants, banquet facilities, spa, gym, and other operational departments. Quality Assurance: Monitor stain removal processes and garment finishing quality. Ensure all laundry items meet the hotel's quality standards. Inspect washed, pressed, and finished linen and garments before distribution. Maintain high standards of cleanliness, presentation, and fabric care. Conduct routine quality inspections and implement corrective actions where necessary. Ensure damaged or defective linen is identified and removed from circulation. Equipment & Facility Management: Coordinate preventive maintenance with the Engineering Department. Ensure the laundry facility remains clean, organized, and safe at all times. Report equipment faults and maintenance requirements: promptly. Monitor the operation of washing machines, dryers, flatwork ironers, steam presses, drycleaning equipment, folding machines, and other laundry equipment. Ensure equipment is operated according to manufacturer guidelines. Monitor the availability of detergents, chemicals, and laundry supplies. Inventory & Cost Control: Conduct regular inventory counts of linen, uniforms, laundry chemicals, and consumables. Monitor consumption of detergents, chemicals, fabric softeners, stain removers, packaging materials, and other laundry supplies. Implement cost control measures to minimize wastage and unnecessary expenses. Monitor utility consumption, including water, electricity, steam, and gas, and recommend efficiency improvements. Ensure proper handling and storage of laundry chemicals. Prepare periodic inventory and cost reports for management. Investigate linen shortages, losses, damage, and excessive replacement rates. Health, Safety & Hygiene: Ensure proper handling, storage, and use of laundry chemicals. Promote safe lifting techniques and proper machine operation. Ensure compliance with environmental policies relating to waste disposal and chemical management. Enforce the use of Personal Protective Equipment (PPE) by laundry staff. Report accidents, incidents, and unsafe conditions immediately. Ensure compliance with hotel hygiene standards, health regulations, and occupational safety requirements. Team Leadership & Staff Development: Prepare duty rosters and work schedules. Conduct orientation and on-the-job training for new employees. Ensure compliance with grooming, attendance, and disciplinary standards. Foster teamwork, accountability, and continuous improvement within the laundry team. Supervise, motivate, and coordinate the activities of laundry personnel. Monitor employee performance and provide coaching and feedback. Coordination & Communication: Liaise with the Executive Housekeeper, Housekeeping Supervisors, Restaurant Managers, Banquet Team, Spa, Gym, Engineering, and Procurement Departments. Communicate operational challenges and resource requirements: to management. Ensure smooth coordination between laundry operations and other hotel departments. Coordinate linen requirements: for conferences, banquets, weddings, and special events. Reporting & Documentation: Maintain daily laundry production records and operational logs. Maintain records of guest laundry transactions, linen inventory, uniform issuance, equipment maintenance, and chemical consumption. Submit operational reports to the Executive Housekeeper. Prepare daily, weekly, and monthly laundry performance reports. Prepare reports on linen losses, damages, repairs, and replacements. Compliance & Continuous Improvement: Support sustainability initiatives, including water conservation, energy efficiency, and environmentally friendly laundry practices. Participate in departmental audits and quality inspections. Promote continuous improvement and operational excellence. Recommend improvements to laundry processes, equipment utilization, and workflow efficiency. Ensure compliance with hotel policies, Standard Operating Procedures (SOPs), and luxury hospitality standards. Qualifications and Requirements: Education: and Certifications: SSCE/OND in any field; certification in laundry/textile care is an advantage. Experience: Minimum of 3 years' laundry operations experience, including some supervisory exposure, preferably in a hotel setting. Skills: Technical Skills: Laundry equipment operation Inventory management Fabric care and stain treatment Soft Skills: Supervisory leadership Attention to detail Reliability Time management How to Apply Interested and qualified candidates should send their CVs and cover letters to: [email protected] with "Laundry Supervisor_Aba" as the subject of the email. Note: Only shortlisted candidates will be contacted. Application Deadline: 13th August, 2026. View all Jobs in Nigeria Abia State Laundry Supervisor job vacancies in Nigeria