State Business Manager

Airtel Nigeria Nigeria Other Posted 2026-10-29

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Airtel Nigeria is seeking a State Business Manager for the South-South Region to lead zonal customer, revenue, channel, service and network-performance objectives. The role covers subscriber growth, collections, distribution expansion, showroom operations, network optimization and employee engagement.

Lead zonal customer, revenue, channel and network-performance objectives.
Drive prepaid and postpaid customer growth while reducing churn.
Oversee distribution expansion, showrooms, customer service and collections.

Source Jobzilla Nigeria Salary Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

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StateNot specifiedCityNot specifiedContractOtherPosted2026-10-29Close dateNot specifiedExperienceNot specifiedSourceJobzilla Nigeria

business managertelecommunicationssales strategynetwork operationscustomer servicechannel managementSouth-South Nigeriaoperations leadershipsalesretailcall_centerentregador

AI summary

Lead zonal customer, revenue, channel and network-performance objectives.
Drive prepaid and postpaid customer growth while reducing churn.
Oversee distribution expansion, showrooms, customer service and collections.
Improve network availability, call quality and site-level outage reduction.

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AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
RequiredAvailability to work in NigeriaThe vacancy is associated with this location.
UnclearComfort with the Other contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

Likely requiredUpdated CV
Role specificCover letter or short employer message
OptionalProfessional references
Role specificAcademic or professional certificates
VerifyID or passport only after verifying the employer

Application tips for this job

Place your strongest State Business Manager evidence in the first half of your CV.
In your cover letter or employer message, connect your experience to Airtel Nigeria and the role in Nigeria.
Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
Confirm the deadline, interview location and employer contact before sharing personal documents.
Prepare a polite question about pay, benefits and contract terms for later interview stages.

Source and safety check

Jobzilla Nigeria
Original source link available
Application method is clear
Deadline not specified

No major risk signal was detected in the captured text.

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Interview preparation

What experience makes you a strong fit for this State Business Manager role in sales, retail?
How have you handled responsibilities similar to those in this job post?
Are you available to work in Nigeria under the listed contract or schedule?

Prepare examples with clear responsibilities, tools used and measurable outcomes.
Review the source and research Airtel Nigeria before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

The purpose of the job is to plan, monitor and ensure achievement of customer and revenue market share objectives set for zonal operations by supervising/ influencing multiple teams to deliver operational excellence in network operations, customer service, channel management and market expansion.

Key Accountabilities

Increase revenue earning customer net additions – Prepaid:
Monitor churn & grace periods
Supervise health of acquisitions and compliance on activations
Oversee activating connections as per the stipulated turnaround times
Identify and formulate zonal sales strategies to help drive gross additions
Increase revenue earning customer net additions – Postpaid:
Oversee activating connections as per the stipulated turnaround times
Identify and formulate zonal sales strategies to help drive gross additions
Supervise health of acquisitions and compliance on activations
Monitor churn & grace periods
Achieve net revenue of the zone:
Propose and drive VAS Up selling activities
Drive the reduction of recharge turnovers and first bill churn & zero recharge.
Identify and formulate Customer Service development strategies to help drive Collections and Bad Debts performance of the zone
Delivery on channel satisfaction score:
Monitor the timely disbursement of claims to the market, regular trade service.
Conceptualize, design and implement channel delight activities
Implement the audit and review of channel partners & distributors to ensure Healthy ROI of
Expand distribution width and depth:
Identify and formulate zonal sales strategies to help drive Distribution across showrooms and Dealer Service Agents
Ensure expansions to align to dimensioned number of Active Easy Charge Outlets
Establish SIM Selling outlets and other categories of retail outlets as a % of Easy Charge outlets
Network coverage & quality:
New sites ROI and deployment
Network optimization
Follow through in delivering cell availability, quality of calls and reduction of outages at sites within zone
Delivery showroom experience :
Ensure provision of standard infrastructure at zonal showrooms
Ensure showroom employees are upskilled in industry training and certifications for the role
Identify and formulate customer service delivery strategies to help improve customer satisfaction scores
Achieve employee engagement scores in line with the engagement target for the business area:
Implement all action plans that will address hygiene issues etc. From engagement survey.
Continuously motivating the front-line employees through leadership by examples
Educational Qualifications
Masters in Business Administration is an advantage
Bachelor’s Degree in Management or related Social Sciences
Relevant Experience & Functional / Technical Skills:
Excellent product knowledge.
Extensive sales and business development experience with proven expertise in revenue generation and growth
Excellent understanding and implementation of Route-to-Market (RTM) and Go-to-Market strategies
Minimum of 12 years’ experience in Retail sales, preferably in the Telecommunications, FMCG or the Manufacturing industry, with at least 4 years at middle management level
Other requirements:
Excellent at driving Execution Excellence
Team Player: Independent, confident and objective
Attention to details
Excellent and proven leadership skills
Excellent presentation and communication skills
Excellent Numerical Acumen and Analytical thinking skills
A strong Customer – centric orientation.
Excellent Relationship Management skills
How to Apply
Interested and qualified candidates should:
Click here to apply online
Application Deadline:
2nd November, 2026; 12:59 AM.
View all Jobs in Nigeria
Lagos State

Source and provenanceSource: Jobzilla Nigeria. Last checked: 2026-10-29.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.

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