Job in Nigeria
IT Support Specialist
AI job insight
AI job insight
Athena Institute of Business & Technology is seeking a remote IT Support Specialist to maintain systems, troubleshoot hardware, software and network issues, and support staff. The role requires a bachelor’s degree or HND and 2–3 years of relevant IT support, help desk, or systems administration experience.
- Remote role covering hardware, software, networks, business applications, and end-user support.
- Minimum of 2–3 years in IT support, technical support, help desk, or systems administration.
- Bachelor’s degree or HND in computer science, IT, computer engineering, or a related field.
Source Jobzilla Nigeria
Salary Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
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StateNot specifiedCityNot specifiedContractOtherPosted2026-10-27Close dateNot specifiedExperience2 yearsSourceJobzilla Nigeria
IT support specialisttechnical supportsystems administrationhelp deskinformation technologyremoteNigeriamid-levelsecuritycall_centerentregadortechnology
AI summary
Athena Institute of Business & Technology is seeking a remote IT Support Specialist to maintain systems, troubleshoot hardware, software and network issues, and support staff. The role requires a bachelor’s degree or HND and 2–3 years of relevant IT support, help desk, or systems administration experience.
- Remote role covering hardware, software, networks, business applications, and end-user support.
- Minimum of 2–3 years in IT support, technical support, help desk, or systems administration.
- Bachelor’s degree or HND in computer science, IT, computer engineering, or a related field.
- Relevant experience with Microsoft 365, Teams, Active Directory or Entra ID, and basic networking.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, call_center, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NigeriaThe vacancy is associated with this location.
- UnclearComfort with the Other contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest IT Support Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Athena Institute of Business & Technology and the role in Nigeria.
- Add concrete examples related to security, call_center, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this IT Support Specialist role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nigeria under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Athena Institute of Business & Technology before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
We are seeking a competent and service-oriented IT Support Specialist to provide technical assistance, maintain IT systems, troubleshoot hardware and software issues, and ensure the smooth operation of the organisation’s technology infrastructure.
The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a commitment to delivering timely and effective technical support.
Key Accountabilities
- Maintain an inventory of IT assets, software licences, and equipment.
- Manage user accounts, permissions, passwords, and access to IT resources.
- Install, configure, maintain, and upgrade computers, printers, operating systems, and other IT equipment.
- Monitor IT systems and identify potential technical issues before they disrupt operations.
- Document technical issues, solutions, service requests, and system maintenance activities.
- Support the administration of Microsoft 365, Microsoft Teams, email systems, and other business applications.
- Provide guidance and training to staff on the effective use of IT systems and applications.
- Assist with data backup, recovery, cybersecurity awareness, and implementation of IT policies.
- Provide first-line and second-line technical support to staff, resolving hardware, software, network, and system-related issues.
- Ensure timely resolution of support tickets and maintain high standards of user satisfaction.
- Troubleshoot connectivity issues, email problems, application errors, and access-related challenges.
- Escalate complex technical issues to appropriate specialists or service providers.
Requirements
- Education:
- A Bachelor’s Degree or Higher National Diploma (HND) in Computer Science, Information Technology, Computer Engineering, or a related discipline.
- Relevant technical certifications, such as CompTIA A+, Network+, Microsoft certifications, or equivalent qualifications, will be an advantage.
- Familiarity with ticketing systems, remote troubleshooting tools, and IT asset management will be an advantage.
- A minimum of 2–3 years of relevant experience in IT support, technical support, help desk operations, or systems administration.
- Experience supporting end users in a corporate or professional environment.
- Experience administering Microsoft 365, Active Directory or Microsoft Entra ID, and basic network infrastructure is desirable.
- Demonstrable experience troubleshooting hardware, software, operating system, and network issues.
- Other Requirements:
- A customer-focused attitude and commitment to timely service delivery.
- Strong integrity, professionalism, confidentiality, and attention to detail.
- Ability to comply with organisational IT policies, security procedures, and data protection requirements.
- Flexibility to provide occasional support outside regular working hours when operationally necessary.
- Ability to work under pressure and respond effectively to urgent technical issues.
- Willingness to learn new technologies and undertake continuous professional development.
- Skills and Competencies:
- Basic understanding of cybersecurity, access controls, antivirus solutions, and data protection.
- Proficiency in Windows operating systems and Microsoft Office applications.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to prioritise tasks, manage multiple support requests, and meet deadlines.
- Good documentation, reporting, and record-keeping skills.
- Good knowledge of computer hardware, software, operating systems, and networking fundamentals.
- Strong customer service, interpersonal, and organisational skills.
- Familiarity with Microsoft 365, user account administration, and remote support tools.
- Ability to work independently and collaboratively within a team.
- How to Apply
- Interested and qualified candidates should submit their updated CV to:
- [email protected]
- using “Application – IT Support Specialist” as the subject of the mail.
- Note
- : Only shortlisted candidates will be contacted.
- Application Deadline:
- 31st October, 2026.
- View all Jobs in Nigeria
- Remote
- IT Support Specialist job vacancies in Nigeria
Source and provenanceSource: Jobzilla Nigeria. Last checked: 2026-10-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.