Operations Manager
AI job insight
Captain Residency Hotel is recruiting a full-time Operations Manager in Sabo Yaba, Lagos. The role oversees daily hotel operations and coordinates front office, housekeeping, food and beverage, and maintenance teams while supporting staff training, guest satisfaction, revenue growth, and efficiency.
- Full-time position in Sabo Yaba, Lagos.
- Oversees front office, housekeeping, food and beverage, and maintenance.
- Works with the General Manager on revenue growth and guest satisfaction.
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AI summary
Captain Residency Hotel is recruiting a full-time Operations Manager in Sabo Yaba, Lagos. The role oversees daily hotel operations and coordinates front office, housekeeping, food and beverage, and maintenance teams while supporting staff training, guest satisfaction, revenue growth, and efficiency.
- Full-time position in Sabo Yaba, Lagos.
- Oversees front office, housekeeping, food and beverage, and maintenance.
- Works with the General Manager on revenue growth and guest satisfaction.
- Leads staff training, communication, and complaint management.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, restaurante, Operations ManagerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Captain Residency Hotel and the role in Lagos.
- Add concrete examples related to hospitality, restaurante, Operations Manager, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Manager role in hospitality, restaurante?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Captain Residency Hotel before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Operations Manager at Captain Residency Hotel
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Oct 30, 2026, 12:07 PM
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In Captain Residency Hotel, every stay is designed to be more than just a visit, it’s an experience of comfort, elegance, and genuine care. Perfectly situated in the heart of the city, we offer the ideal blend of convenience and tranquility, making us the preferred choice for both business and leisure travelers.
Step inside and discoverbeautifully furnished suites and rooms, each crafted to create the perfect balance of style and relaxation. Fromluxury-grade mattresses with premium linenstospacious, fully air-conditioned interiors, every detail is thoughtfully chosen to ensure you feel at ease.
Indulge in the privacy of yourseparate living area, enjoy the sophistication of ourluxury bathroom amenities, or unwind with a refreshment from thewell-stocked mini bar.
With the city’s attractions, business districts, and cultural highlights just moments away, Captain Residency gives you the perfect base to explore while offering a serene retreat to return to.
We are recruiting to fill the position below:
Job Title: Operations Manager
Location: Sabo Yaba, Lagos
Employment Type: Full-time
Job Summary
The Operations Manager will work closely with the General Manager to implement strategies and initiatives that drive revenue growth, improve guest satisfaction, and increase operational efficiency.
The successful candidate will ensure the smooth operation of all hotel departments, including the front office, housekeeping, food and beverage, and maintenance.
An experienced Operations Manager to oversee the day-to-day operations of its hotel.
Key Responsibilities
- Training and Development: Provide training and development opportunities for department heads and other hotel staff to ensure that they have the skills and knowledge needed to provide excellent guest service.
- Communication: Ensure that there is effective communication between departments and that all staff are aware of hotel policies, procedures, and initiatives.
- Departmental Management: Supervise and coordinate the activities of department heads, including front office, housekeeping, food and beverage, and maintenance.
- Guest Satisfaction: Implement strategies to improve guest satisfaction, including responding to guest complaints and concerns, and ensuring that guest feedback is acted upon.
- Compliance: Ensure that the hotel complies with all relevant laws, regulations, and industry standards.
- Budgeting and Cost Control: Assist with budgeting and cost control, ensuring that departmental expenses are within budget and that cost-saving initiatives are implemented.
- Revenue Growth: Work with the General Manager to implement revenue-generating initiatives, such as promotions, packages, and events.
- Oversee Hotel Operations: Manage the day-to-day operations of the hotel, ensuring that all departments are working together seamlessly to provide excellent guest service.
- Operational Efficiency: Identify areas for operational improvement and implement changes to increase efficiency, reduce costs, and enhance guest experience.
Requirements
Analytical and problem-solving skills: Analytical and problem-solving skills, with the ability to identify areas for improvement and implement changes.
Minimum 2 years of experience in hotel operations: A minimum of 5years of experience in hotel operations, preferably in a management role.
Excellent communication and interpersonal skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, guests, and other stakeholders.
Strong leadership and management skills: Strong leadership and management skills, with the ability to motivate and inspire staff.
Degree in Hospitality or related field: A degree in hospitality or a related field, such as business or management.
Knowledge of hotel operations and management: Knowledge of hotel operations and management, including front office, housekeeping, food and beverage, and maintenance.
Salary: N300,000 - N350,000 monthly.
How to Apply
Interested and qualified candidates should send their CV to:
using the Job Title as the subject of the email.
Application Deadline:
10th November, 2026.
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Aba and 2 other locations
Aba
,
Lagos State
,
Yaba
Operations Manager job vacancies in Nigeria