Head, People and Experience
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Welcome2Africa International is hiring a Head, People and Experience in Abuja to lead strategic HR, organizational design and process improvement. The full-time role works with senior leadership on workforce planning, HR systems and the transition toward a formal group/HoldCo structure.
- Partners with the CEO and senior leaders to align people plans with business goals.
- Supports organizational design, workforce planning and clear reporting lines.
- Improves recruitment, performance, leave, records and reporting processes.
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Welcome2Africa International is hiring a Head, People and Experience in Abuja to lead strategic HR, organizational design and process improvement. The full-time role works with senior leadership on workforce planning, HR systems and the transition toward a formal group/HoldCo structure.
- Partners with the CEO and senior leaders to align people plans with business goals.
- Supports organizational design, workforce planning and clear reporting lines.
- Improves recruitment, performance, leave, records and reporting processes.
- Senior role requiring a degree, English and five years of experience.
- Full-time hours are listed as 8 to 5; salary is NGN 400,000-600,000.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 400,000 - 600,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, entregador, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Head, People and Experience evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Welcome2Africa International and the role in Abuja.
- Add concrete examples related to internship, entregador, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Head, People and Experience role in internship, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Welcome2Africa International before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
W
Head, People and Experience
Welcome2Africa International
Human Resources
Today
Easy apply
New
Abuja
Full Time
Agriculture, Fishing & Forestry
NGN
400,000 - 600,000
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Job summary
Welcome2Africa International is seeking a strategic, structured, and execution- driven Head People and Experience to support the organization’s next phase of growth, institutionalization, operational excellence, and transition into a more formal group/HoldCo structure.
Min Qualification:
Degree
Experience Level:
Senior level
Experience Length:
5 years
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Key Accountabilities
- Strategic HR and Business Alignment:
- Work closely with the CEO, senior leadership, and department heads to understand W2A’s strategic goals and translate them into people, structure, and execution plans.
- Ensure that roles across the organization are linked to wider objectives, including revenue generation, investment facilitation, trade execution, donor delivery, stakeholder engagement, and institutional growth.
- Advise leadership on team structure, capacity gaps, duplication, role overload, reporting lines, and manpower planning.
- Ensure HR is directly supporting W2A’s business priorities and long-term group ambitions.
- Operations, Systems, and Process Development:
- Support the strengthening of internal operations by helping to design, document, and implement practical processes across department
- Develop and improve processes for: Recruitment and onboarding, Performance management, Leave and attendance, Staff records, Departmental reporting, Approvals and escalation, Task tracking and accountability, Handovers and exits, Disciplinary matters, Internal communication and documentation
- Ensure W2A does not rely only on verbal instructions or scattered email trails.\
- Help create clear trackers, folders, templates, SOPs, and reporting systems that improve visibility, reduce chaos, and support continuity.
- Organizational Structure and Role Clarity:
- Support the development of a clear organizational structure aligned with W2A’s group and HoldCo ambitions.
- Ensure that each department and, over time, each entity has: A defined mandate, Clear reporting lines, Measurable responsibilities, Properly assigned ownership
- Review and update job descriptions, KPIs, role briefs, reporting expectations, and departmental structures.
- Identify where W2A needs to hire, restructure, retrain, or reassign responsibilities to improve delivery.
- Performance, Culture, and Accountability:
- Support the development of a performance culture where staff understand their roles, deliverables, timelines, and contribution to W2A’s strategic goals.
- Track performance across departments and escalate concerns early where there is: Underperformance, Lack of ownership, Weak follow-through, Poor communication, Missed deadlines
- Support fair but firm performance reviews, probation reviews, disciplinary processes, and performance improvement plans.
- Help build a culture of ownership, professionalism, accountability, institutional discipline, and execution.
- Recruitment and Talent Planning:
- Lead recruitment processes for priority roles that are critical to W2A’s growth and operational strengthening.
- Develop role briefs, interview scorecards, recruitment trackers, candidate assessment tools, and onboarding plans.
- Support recruitment across: Operations o Finance, Growth, Trade, Investment facilitation, Research, Legal, Executive support, Strategic execution
- Ensure W2A hires people who are structured, proactive, accountable, commercially aware, and able to work in a fast-paced environment.
Requirements
- Minimum of 5–7 years’ experience in HR, people operations, organizational development, or HR business partnering.
- Experience working in a fast-growing, founder-led, project-driven, consulting, investment, trade, development, or SME environment.
- Strong experience designing and implementing HR processes, policies, SOPs, trackers, and performance systems.
- Practical understanding of organizational structure, manpower planning, recruitment, performance management, and employee relations.
- Good knowledge of Nigerian labour practices and employment documentation.
- Experience in donor-funded, international development, investment, trade, or private sector organizations would be an advantage.
- Required Skills and Competencies:
- Strategic, structured, proactive, and execution-driven
- Strong in operations, systems, and process design
- Excellent in documentation, reporting, and follow-through
- Strong in performance management and accountability
- Able to work with senior leadership and department heads
- Able to manage sensitive HR matters with maturity and discretion
- Comfortable creating order in a fast-paced environment
- Strong in communication, writing, and stakeholder management
- Able to balance empathy with firmness and institutional discipline
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