Night Duty Manager
AI job insight
Ellasot Consulting is recruiting a Night Duty Manager on behalf of an unnamed reputable organization in Nigeria. The successful candidate will oversee night-shift operations, staff, security, customer concerns, emergency response, and daily reporting. The role requires 2–3 years of relevant hospitality, facility-management, or operations-supervision experience.
- Supervise night-shift operations, staff attendance, security, maintenance coordination, and handover.
- Handle guest complaints, emergencies, incident records, premises inspections, and daily reports.
- Requires an OND, HND, or Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
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AI summary
Ellasot Consulting is recruiting a Night Duty Manager on behalf of an unnamed reputable organization in Nigeria. The successful candidate will oversee night-shift operations, staff, security, customer concerns, emergency response, and daily reporting. The role requires 2–3 years of relevant hospitality, facility-management, or operations-supervision experience.
- Supervise night-shift operations, staff attendance, security, maintenance coordination, and handover.
- Handle guest complaints, emergencies, incident records, premises inspections, and daily reports.
- Requires an OND, HND, or Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Must be available for night shifts, weekends, and public holidays when required.
- The client employer is not named; Ellasot Consulting is recruiting on its behalf.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NigeriaThe vacancy is associated with this location.
- UnclearComfort with the Other contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Night Duty Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Ellasot Consulting and the role in Nigeria.
- Add concrete examples related to security, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Night Duty Manager role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nigeria under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Ellasot Consulting before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
The Night Duty Manager is responsible for overseeing the smooth operation of the facility during night hours, ensuring excellent customer service, staff supervision, security, and adherence to company policies.
The role involves handling guest or customer concerns, resolving operational issues, monitoring staff performance, and ensuring a safe and comfortable environment throughout the night shift.
Our client is seeking a proactive, organized, and results-driven Night Duty Manager to oversee daily operations, coordinate staff activities, and ensure efficient service delivery.
Key Responsibilities
- Handle emergencies appropriately and escalate serious issues to management.
- Coordinate with security, maintenance, housekeeping, front desk, and other relevant departments.
- Ensure the safety and security of guests, staff, facilities, and company property.
- Attend to guest or customer complaints, inquiries, and requests professionally.
- Monitor operational activities, identify issues, and take prompt corrective action when necessary.
- Monitor staff attendance, performance, and compliance with company policies.
- Prepare and submit daily night-shift reports to management.
- Conduct routine inspections of the premises to ensure cleanliness, orderliness, and proper maintenance.
- Monitor compliance with health, safety, and operational standards.
- Maintain accurate records of incidents, shift activities, and operational reports.
- Supervise and coordinate all night-shift operations to ensure smooth and efficient service delivery.
- Ensure proper handover of duties and outstanding issues to the incoming shift.
- Requirements and Qualifications
- Excellent communication and customer service skills.
- Ability to manage staff, handle complaints, and make sound decisions independently.
- Minimum of an OND or HND / Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.
- Strong leadership, organizational, and problem-solving skills.
- 2–3 years of relevant experience in hospitality, facility management, or operations supervision.
- Ability to work night shifts, weekends, and public holidays when required
- Good knowledge of security procedures, emergency response, and operational standards.
- Proficiency in Microsoft Office and relevant management systems is an advantage.
- Key Competencies:
- Emergency management
- Customer service excellence
- Attention to detail
- Conflict resolution
- Report writing and record keeping.
- Leadership and team supervision
- Integrity and accountability
- Time management and multitasking
- N180,000 - N210,000 / month.
- How to Apply
- Interested and qualified candidates should send their updated CV to:
- [email protected]
- using the Job Title as the subject of the mail.
- Note:
- Only candidates resident in Port Harcourt will be considered
- View all Jobs in Nigeria
- Port Harcourt and 1 other location
- Port Harcourt
- ,
- Rivers State
- Night Duty Manager job vacancies in Nigeria