Customer Success Intern
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Amani Advisory Limited is recruiting a Customer Success Intern in Lekki, Lagos, to support customer service operations in its fashion business. The intern will handle enquiries, track orders, manage customer feedback, and communicate with customers through multiple channels.
- Internship opportunity supporting daily customer service operations in fashion.
- Responsibilities include customer enquiries, order tracking, feedback, and delivery follow-up.
- Candidates need strong communication, attention to detail, and a customer-oriented approach.
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More roles you may want to review before you leave.AI summary
Amani Advisory Limited is recruiting a Customer Success Intern in Lekki, Lagos, to support customer service operations in its fashion business. The intern will handle enquiries, track orders, manage customer feedback, and communicate with customers through multiple channels.
- Internship opportunity supporting daily customer service operations in fashion.
- Responsibilities include customer enquiries, order tracking, feedback, and delivery follow-up.
- Candidates need strong communication, attention to detail, and a customer-oriented approach.
- Customer communication covers WhatsApp, phone, email, and social media.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LekkiThe vacancy is associated with this location.
- UnclearComfort with the Internship contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Success Intern evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Amani Advisory Limited and the role in Lekki.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Success Intern role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lekki under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Amani Advisory Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Customer Success Intern at Amani Advisory Limited
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Oct 26, 2026, 9:15 AM
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View all Customer Service & Support jobs
Amani Advisory Limited is committed to assisting organizations in achieving success by maximizing their most valuable resource - their employees. We offer complete HR solutions to businesses of all sizes and in various industries. Thanks to a team of seasoned HR professionals, we approach every project with expertise, innovation, and a client-centric mindset.
We are recruiting to fill the position below:
Job Title: Customer Success Intern
Location: Lekki, Lagos
Employment Type: Internship
Industry: Fashion
Job Summary
The ideal candidate should possess good communication skills, attention to detail, a willingness to learn, and an interest in fashion and customer relations.
The successful candidate will assist with responding to customer enquiries, tracking orders, managing customer feedback, and ensuring a smooth and positive customer experience.
We are seeking a friendly, proactive, and customer-oriented Customer Service Intern to support daily customer service operations within our fashion business.
Key Responsibilities
- Customer Service and Communication:
- Provide accurate information about products, prices, available designs, sizes, measurements, and delivery timelines.
- Follow up on unanswered enquiries and ensure customers receive timely feedback.
- Respond promptly and professionally to customer enquiries via WhatsApp, phone calls, email, and social media platforms.
- Maintain a polite and professional approach when communicating with customers.
- Order Management and Tracking:
- Confirm customer details, measurements, design specifications, and other order requirements where applicable.
- Ensure customer requests are accurately documented and communicated to the relevant departments.
- Keep customers updated on the status of their orders and communicate delays when necessary.
- Follow up with the production and dispatch teams on order progress.
- Assist in recording and monitoring customer orders from confirmation to delivery.
- Customer Relationship Management:
- Maintain positive relationships with existing and prospective customers.
- Maintain accurate records of customer enquiries, interactions, complaints, and resolutions.
- Follow up with customers after purchases to confirm satisfaction and obtain feedback.
- Assist in encouraging repeat purchases through quality service and timely follow-up.
- Complaints and Issue Resolution:
- Ensure customer records and order information are properly documented.
- Assist with managing messages and enquiries received through the company's social media channels.
- Receive and document customer complaints professionally.
- Assist in resolving issues relating to product quality, fitting, alterations, delivery, and order fulfilment.
- Escalate complex or unresolved complaints to the appropriate supervisor.Administrative and Reporting Duties
- Perform other customer service duties as assigned by the supervisor.
- Liaise with the production, sales, and operations teams to address customer concerns.
- Prepare daily reports covering customer enquiries, orders, pending follow-ups, complaints, and resolutions.
- Maintain an organised and updated customer database.
- Team Collaboration:
- Participate in team meetings, training sessions, and other activities aimed at improving customer experience.
- Communicate customer feedback and recurring concerns to the relevant team members.
- Work closely with the sales, production, dispatch, and operations teams to ensure efficient order fulfilment.
- Requirements and Qualifications
- Basic computer skills and familiarity with WhatsApp, email, and social media platforms.
- A positive attitude, willingness to learn, and professional disposition.
- Minimum of an OND or currently pursuing/completed an HND or Bachelor's degree in any relevant discipline. Candidates with an SSCE qualification and strong communication skills may also be considered.
- Good verbal and written communication skills.
- Ability to multitask, follow instructions, and work effectively with a team.
- An interest in fashion, clothing, or retail is an advantage.
- Previous customer service experience is an added advantage but not compulsory.
- Good organisational skills and attention to detail.
Salary: N150,000 / month.
How to Apply
Interested and qualified candidates should forward their CVs to:
using the position as the subject of the email.
Application Deadline:
30th November, 2026.
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Lekki and 1 other location
Lekki
,
Lagos State
Customer Success Intern job vacancies in Nigeria