Product Lead, Consumer
AI job insight
Chowdeck is hiring a Product Lead, Consumer to own the end-to-end customer ordering experience, from discovery and checkout through payment and delivery tracking. The role sets product strategy and roadmap, leads a cross-functional team and uses customer research, data and operational insight to improve conversion, retention and reliability.
- Own the consumer ordering journey from product discovery and checkout through delivery tracking.
- Set product strategy, priorities and a roadmap tied to conversion, retention and reliability.
- Lead cross-functional work from customer research and launch through measurement and iteration.
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Chowdeck is hiring a Product Lead, Consumer to own the end-to-end customer ordering experience, from discovery and checkout through payment and delivery tracking. The role sets product strategy and roadmap, leads a cross-functional team and uses customer research, data and operational insight to improve conversion, retention and reliability.
- Own the consumer ordering journey from product discovery and checkout through delivery tracking.
- Set product strategy, priorities and a roadmap tied to conversion, retention and reliability.
- Lead cross-functional work from customer research and launch through measurement and iteration.
- Partner with leadership and functional teams while managing competing priorities and dependencies.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in entregador, Product management, Product leadershipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NigeriaThe vacancy is associated with this location.
- UnclearComfort with the Other contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Product Lead, Consumer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Chowdeck and the role in Nigeria.
- Add concrete examples related to entregador, Product management, Product leadership, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Product Lead, Consumer role in entregador, Product management?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nigeria under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Chowdeck before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
You will report to the Product Executive and work alongside other Product Leads as a peer. You will lead through clarity and influence, and as the team grows, you may manage Product Managers of your own.
You will lead a cross-functional product team and turn business goals, customer needs and operational realities into a clear roadmap. This is a domain leadership role. We expect you to make decisions, create alignment and stay close to delivery, not simply pass requests between teams.
As the Product Lead, Consumer at Chowdeck, you will own the experience every customer has with us, from the moment they open the app to discover what to order, through browsing vendors, building a cart, checking out and paying, to tracking their order and completing it.
What you will own
Customer-facing readiness for launches in new cities and countries.
The end-to-end customer ordering experience across Chowdeck’s consumer products.
Product requirements for seasonal campaigns and high-volume periods, without letting campaign work weaken the core experience.
Customer discovery, conversion, ordering reliability and overall experience improvements.
The shared ordering capabilities used across all our product categories.
Product’s contribution to the company’s retention goals.
In this role you’ll be required to:
Define clear outcomes and guardrails for conversion, retention, reliability and customer delight.
Use customer research, product data, support feedback and operational insight to find the most important problems to solve.
Set the product strategy and maintain a prioritised roadmap for the Consumer team.
Work with cross-functional partners to take problems from discovery through launch, measurement and iteration.
Coordinate dependencies with other functional teams.
Make explicit trade-offs when new requests compete with committed work.
Communicate progress, risks, decisions and learnings clearly to leadership and partner teams.
What success looks like
Your team has a clear strategy and roadmap tied to customer and business outcomes.
Priority customer journeys improve without pushing problems into cancellations, refunds, support contacts or unprofitable demand.
New-market and campaign work ships with clear scope, ownership and post-launch learning.
Retention initiatives have defined product contributions and are reviewed with the relevant teams.
Customers can discover, order and complete transactions reliably as our volume and geographic coverage grow.
Requirements
- You’re perfect for the role if you have:
- A track record of setting product direction, prioritising across competing needs and leading cross-functional delivery.
- Comfort using both quantitative and qualitative evidence, without reducing product success to a single metric.
- Strong judgement across customer experience, business value, operational complexity and technical constraints.
- Clear written and verbal communication, including the ability to explain your decisions and trade-offs.
- At least 6 years of product management experience, including significant ownership of consumer-facing mobile or web products at meaningful scale.
- A high level of ownership and a willingness to stay close to customers and operational reality.
- Bonus points if you have:
- Experience in marketplaces, delivery, commerce, mobility or another high-frequency consumer product.
- Experience launching products across multiple cities or countries.
- Experience working on retention, search, recommendations, checkout or payments.
- How to Apply
- Interested and qualified candidates should:
- Click here to apply online
- View all Jobs in Nigeria
- Lagos State