Customer Service Officer
AI job insight
Philban Consulting Ltd is seeking a full-time Customer Service Officer in Ikeja, Lagos. The role involves handling customer enquiries and complaints, maintaining records and preparing reports. Candidates need an OND, HND or relevant degree, computer literacy and strong communication skills; salary is N150,000 monthly.
- Full-time role in Ikeja, Lagos, paying N150,000 monthly.
- Handle customer enquiries, complaints and requests professionally.
- Requires OND, HND or a relevant bachelor’s degree and computer literacy.
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Philban Consulting Ltd is seeking a full-time Customer Service Officer in Ikeja, Lagos. The role involves handling customer enquiries and complaints, maintaining records and preparing reports. Candidates need an OND, HND or relevant degree, computer literacy and strong communication skills; salary is N150,000 monthly.
- Full-time role in Ikeja, Lagos, paying N150,000 monthly.
- Handle customer enquiries, complaints and requests professionally.
- Requires OND, HND or a relevant bachelor’s degree and computer literacy.
- Submit a CV by 2 November 2026, using the job title as the email subject.
- Male applicants are preferred.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N150,000 monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, hospitality, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IkejaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Philban Consulting Ltd and the role in Ikeja.
- Add concrete examples related to driver, hospitality, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobNetworkNigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- JobNetworkNigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Officer role in driver, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ikeja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Philban Consulting Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Overview
Philban Consulting Limited is a recruitment and employment platform. We offer high-quality services to provide our clients with staff from various fields in different business sectors such as accounting, finance, front desk managers, office management, hospitality management, chefs, drivers, etc.
Our services are affordable, very reliable and safe. We are just a phone call away. It is easy to understand that strong leaders and strong teams are directly linked to an organization’s success. Phil Ban has continued to help organizations maximize the potential of their human resources.
Job Position: Customer Service Officer
Job Location:
Ikeja, Lagos
Employment Type: Full-time
Job Qualifications
Must possess a minimum of OND, HND, or a Bachelor’s degree in Business Administration, Marketing, Mass Communication, or a related field.
Must be computer literate, with good knowledge of Microsoft Word, Excel, email, and other relevant office applications.
Must have good verbal and written communication skills.
Must attend to customers’ inquiries, complaints, and requests professionally and promptly.
Must provide accurate information about the company’s products and services to customers.
Must handle customer complaints effectively and ensure customer satisfaction.
Must maintain accurate customer records, prepare reports, and update relevant databases.
Must possess good interpersonal, problem-solving, and organizational skills.
Must be polite, patient, presentable, honest, and able to work effectively with minimal supervision.
Previous experience in customer service or a related role is an added advantage.
Salary: N150,000 monthly.
Application Deadline
2nd November, 2026.
How to Apply
Interested and qualified candidates should submit their CV to:
[email protected]
using the job title as the subject of the mail.
Note:
Male applicants preferred.
Tagged as: Customer Service