Account Management Officer
AI job insight
Cobranet Limited is hiring an Account Management Officer in Lekki Phase 1, Lagos to manage a portfolio of clients, drive retention and upsells, and liaise between customers and internal teams for its internet solutions business.
- Full-time on-site role based in Lekki Phase 1, Lagos, Nigeria.
- Build and maintain long-term relationships with existing client accounts.
- Handle escalations, daily customer survey calls, cross-selling and upselling.
Similar jobs
More roles you may want to review before you leave.AI summary
Cobranet Limited is hiring an Account Management Officer in Lekki Phase 1, Lagos to manage a portfolio of clients, drive retention and upsells, and liaise between customers and internal teams for its internet solutions business.
- Full-time on-site role based in Lekki Phase 1, Lagos, Nigeria.
- Build and maintain long-term relationships with existing client accounts.
- Handle escalations, daily customer survey calls, cross-selling and upselling.
- Requires a BA/B.Sc in Business Administration, Sales or related field.
- Hands-on with CRM software (Salesforce, Zoho CRM or HubSpot) and MS Excel.
- Strong communication, negotiation and presentation abilities needed.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Account Management Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Cobranet Limited and the role in Lagos.
- Add concrete examples related to sales, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Account Management Officer role in sales, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Cobranet Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Account Management Officer at Cobranet Limited
⏲
Oct 2, 2026, 12:01 PM
⋕
View all ICT Support & Telecommunications jobs
Cobranet Limited; a reputable organization incorporated in 2003 and provides internet solutions. Our footprint and range of products have grown immensely since incorporation and we are proud to provide every segment of society with a reliable link to the digital universe.
Our entire network topology is rugged, dynamic and fully redundant with negligible downtimes: content showing extremely high availability exceeding 99.5%. Our promise is to continue providing innovative solutions at the best feature-to-price and service-to-price ratio.
We are recruiting to fill the position below:
Job Title: Account Management Officer
Location: Lagos
Employment Type: Full-time
Job Summary
Account manager responsibilities include developing long-term relationships with a portfolio of clients.
Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
Manage and develop client accounts to initiate and maintain favorable relationship with clients.
Typical Job Duties and Responsibilities
Assist with challenging client requests or issue escalations as needed.
Ensure the timely and successful delivery of solutions according to customer needs and objectives.
Daily Proactive Routine Calls for Customer Survey.
Liaise between the customer and internal teams.
Build and maintain strong, long-lasting client relationships.
Cross selling and Upselling to increasing revenues
Be the primary point of contact and build long-term relationships with customers.
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
Develop new business with existing clients and/or identify areas of improvement.
Retention and Win-back
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Requirements
- Ability to have difficult conversations.
- Excellent listening, negotiation and presentation abilities.
- Strong verbal and written communication skills.
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel).
- BA / B.Sc Degree in Business Administration, Sales or relevant field.
- High level of accuracy and attention to detail.
- Ability to prioritize and multitask.
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
- Experience delivering client-focused solutions to customer needs.
- How to Apply
- Interested and qualified candidates should send their CV to:
- [email protected]
- using the Job Title as the subject of the email.
- Note:
- Only qualified candidates will be contacted.
- Application Deadline:
- 31st October, 2026.
- View all Jobs in Nigeria
- Lagos State
- Account Management Officer job vacancies in Nigeria