Apartment Hotel Receptionist
AI summary
Startup Soar is recruiting experienced Apartment Hotel Receptionists for a serviced apartment facility in Apo, Abuja. The role involves guest check-in and check-out, handling enquiries and complaints, maintaining reception records, and coordinating with housekeeping and maintenance teams. Candidates need 4–7 years of hospitality reception experience and strong customer service skills.
- 4–7 years of reception experience in hotels, serviced apartments, or short-let hospitality required.
- Monthly salary of N150,000.
- Ability to work shifts, weekends, and public holidays required.
- Bachelor's Degree, HND, or OND in Hospitality Management, Business Administration, or related field.
- Experience with hotel or property management systems is an advantage.
- Application deadline: 30th September, 2026.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N150,000 monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required4+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Apartment Hotel Receptionist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Startup Soar (Recruitment Services) and the role in Abuja.
- Add concrete examples related to hospitality, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Apartment Hotel Receptionist role in hospitality, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Startup Soar (Recruitment Services) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
The successful candidates will serve as the first point of contact for guests, ensuring smooth check-in and check-out, responding to enquiries, handling guest concerns, and maintaining a professional reception experience.
The ideal candidates should have 4–7 years of relevant
Experience
in serviced apartments, hotels, short-let apartments, or other hospitality environments, with strong communication, customer service, and administrative skills.
We are seeking experienced, professional, and customer-focused Apartment Hotel Receptionists to manage guest reception and provide excellent customer service at a serviced apartment facility in Apo, Abuja.
in reception operations within hotels, serviced apartments, short-lets, or similar hospitality businesses.
Professional appearance and positive attitude.
with hotel or property management systems is an advantage.
Excellent communication and customer service skills.
N150,000 monthly.
How to Apply
Interested and qualified candidates should send their CV to
startupsoarhr@gmail.com
using "Application for Apartment Hotel Receptionist – Apo, Abuja" as the subject of the email.
Note
: Only shortlisted candidates will be contacted.
Application
Deadline:
30th September, 2026.
View all Jobs in Nigeria
Abuja
Key Responsibilities
- Welcome guests and provide a professional and friendly reception experience.
- Respond to guest enquiries, requests, and service needs promptly.
- Handle guest complaints professionally and escalate issues when necessary.
- Handle guest check-in and check-out processes accurately and efficiently.
- Provide information about apartment facilities, services, policies, and local attractions when required.
- Maintain a clean, organised, and professional reception area.
- Maintain accurate guest records, bookings, payments, and reception documentation.
- Monitor guest arrivals, departures, reservations, and special requests.
- Prepare and submit relevant reception reports to management.
- Coordinate with housekeeping and maintenance teams to ensure rooms are ready for guests.
- Key Performance Expectations
- The successful candidates will be expected to maintain:
- Accurate reception records and documentation.
- Smooth and accurate check-in and check-out processes.
- Excellent guest service and satisfaction.
- Professional reception and customer service standards.
- Effective coordination with housekeeping, maintenance, and other teams.
- Prompt response to guest enquiries and requests.
Requirements
- & Qualifications
- Basic computer literacy and proficiency in Microsoft Office.
- Ability to work shifts, weekends, and public holidays when required.
- Good organisational and administrative skills.
- Ability to handle guest complaints and difficult situations calmly.
- Bachelor’s Degree, HND, or OND in Hospitality Management, Business Administration, or a related field.
- Strong interpersonal and problem-solving abilities.
- 4–7 years of relevant