Apartment Receptionist
AI job insight
Efezi SouthSea Nigeria Limited is hiring a full-time Apartment Receptionist in Lekki, Lagos, to welcome guests, manage check-ins and check-outs, handle reservations, and maintain excellent customer relations. The role requires an OND qualification and strong front-desk and communication skills.
- Full-time role in Lekki, Lagos
- Welcome guests and manage check-in/check-out
- Handle reservations, calls, and guest enquiries
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Efezi SouthSea Nigeria Limited is hiring a full-time Apartment Receptionist in Lekki, Lagos, to welcome guests, manage check-ins and check-outs, handle reservations, and maintain excellent customer relations. The role requires an OND qualification and strong front-desk and communication skills.
- Full-time role in Lekki, Lagos
- Welcome guests and manage check-in/check-out
- Handle reservations, calls, and guest enquiries
- OND qualification required
- Maintain guest records and daily reports
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Ability to work under pressure, multitask, and pay attention to detail. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in security, hospitality, factoryThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NigerThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Apartment Receptionist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Efezi SouthSea Nigeria Limited and the role in Niger.
- Add concrete examples related to security, hospitality, factory, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Apartment Receptionist role in security, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Niger under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Efezi SouthSea Nigeria Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Efezi Southsea Nigeria Limited is a hospitality consultant company incorporated in 2009 primarily to provide hospitality services to small and medium hotels. Our head office is based in Lagos, Nigeria. Over the years we have serviced great brands and have been part of major hotels as client around Nigeria. We are in business to elevate the standard of hospit...
Apartment Receptionist
Job Type: Full Time
Qualifications
OND
Experience
Location: Lagos
City
Lekki
Job Field: Food, Beverage and Hospitality
Roles and Responsibilities
Guest Reception: Welcome guests, visitors, and prospective customers warmly and professionally.
Customer Relations: Maintain excellent customer relations by being polite, courteous, patient, and helpful at all times.
Check-in and Check-out: Handle guest arrivals and departures efficiently, ensuring that all required information is properly recorded.
Telephone Management: Answer incoming calls promptly, respond to enquiries, and direct calls to the appropriate departments or personnel.
Reservations and Bookings: Manage apartment reservations, confirm bookings, update availability records, and avoid double bookings.
Guest Information: Provide accurate information about apartment rates, facilities, house rules, available services, and nearby locations.
Guest Complaints: Listen to guest complaints, resolve minor issues professionally, and escalate serious complaints to management.
Payment and Record Keeping: Maintain accurate records of guest payments, outstanding balances, invoices, and other approved transactions.
Communication: Liaise with housekeeping, maintenance, security, and management to ensure guests receive prompt and satisfactory service.
Room and Apartment Status: Confirm apartment readiness and availability with housekeeping before assigning rooms to incoming guests.
Front Desk Management: Keep the reception area clean, organized, presentable, and properly equipped.
Guest Records and Confidentiality: Maintain accurate guest information and protect guests' personal details and privacy.
Daily Reporting: Prepare and submit daily reports on arrivals, departures, occupancy, reservations, payments, and outstanding issues.
Security Awareness: Monitor visitors in line with apartment policies and promptly report suspicious activities or security concerns.
Professional Conduct: Maintain a smart appearance, punctuality, honesty, confidentiality, and a positive attitude while on duty.
Qualifications and Requirements
Minimum of OND or an equivalent qualification.
Previous experience in reception, front office, customer service, or hospitality is an advantage.
Must have excellent customer relations and communication skills.
Good computer skills and the ability to use booking systems.
Good organizational, interpersonal, and problem-solving skills.
Ability to work under pressure, multitask, and pay attention to detail.
Must be honest, responsible, courteous, and presentable.
Must have good customer relation.
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Method of Application
- Interested and qualified candidates should send their Applications to:
- [email protected]
- using the Job Title as the subject of the email.
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- Download in different templates.