Business Operations Partner
AI summary
Flutterwave is hiring a Business Operations Partner to drive operational excellence across assigned organizational units in Nigeria. The role focuses on risk identification, strategic initiative oversight, executive governance, and building trusted partnerships with senior leadership. The position requires strong analytical skills, familiarity with OKR frameworks, and the ability to facilitate executive meetings.
- Strategic role partnering with 2-3 organizational units at Flutterwave
- Focus on risk escalation, OKR tracking, and executive governance
- Requires strong analytical skills and OKR framework experience
- Opportunity to work directly with senior leadership and CEO-level reporting
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in operations partner, business partner, strategic operationsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Business Operations Partner evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to MBR — risks are surfaced and the role in Not specified.
- Add concrete examples related to operations partner, business partner, strategic operations, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Business Operations Partner role in operations partner, business partner?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research MBR — risks are surfaced before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
The purpose of this role is to drive operational excellence by improving business performance, establishing operating rhythms, analyzing business health, and ensuring cross-functional alignment.
You will develop deep knowledge of your assigned functions, including their OKRs, strategic initiatives, key risks, and leadership dynamics, and use that knowledge to ensure the accountability system functions effectively within each org.
You are responsible for ensuring that the right governance infrastructure exists within the orgs you support, that commitments are tracked and reviewed, and that risks are surfaced to the BizOps Lead , and through them, to the CEO and Head of Strategy & Operations before they become crises.
As Business Operations Partner, you will be the primary accountability interface between the central BizOps function and one of Flutterwave’s organizational units.
Core
Responsibilities
- Risk Identification & Escalation: Proactively identify execution risks, stalled decisions, and missed commitments, escalating issues with clear recommendations and proposed next steps to the Business Operations Lead.
- Strategic Initiative Oversight: Maintain visibility across the portfolio of strategic initiatives by tracking OKRs, milestones, dependencies, ownership, risks, and key decisions, ensuring leadership has an accurate view of execution health and emerging issues.
- Business Partnership: Serve as the dedicated Business Operations partner to a defined portfolio of 2–3 organizational units, developing a deep understanding of each function's strategy, priorities, operating model, and leadership dynamics. Build trusted relationships with senior leaders as a strategic thought partner who enables clarity, accountability, and inform ed decision-making.
- Performance Reporting & Visibility: Configure and maintain executive dashboards that provide timely visibility into KPI performance, OKR progress, and business health, while highlighting emerging trends and areas requiring leadership attention.
- Strategic Planning Support: Partner with functional leaders during annual and quarterly planning to develop clear objectives, define resource requirements, create business cases and ensure functional strategies translate into measurable OKRs and initiatives.
- Prioritization & Capacity Planning: Support enterprise prioritization by evaluating competing initiatives, analyzing trade-offs, identifying capacity constraints, developing business cases and helping leadership make informed sequencing and investment decisions.
- Governance & Operating Rhythm: Create accountability through structured governance forums and reporting by developing and managing business operating cadences, including MBRs, QBRs, executive reviews, and leadership checkpoints.
- What Success Looks Like in Year One
- Zero surprises at MBR — risks are surfaced and escalated before they reach the review table
- Governance forums are consistently well attended, action-oriented, and result in clear ownership, timely decisions, and measurable follow-through.
- Assigned functional leaders view the BizOps Senior Manager as a trusted partner and proactively bring risks, blockers, and decisions to them
- Dashboards for assigned orgs are accurate, up-to-date, and actively used by functional leadership
- The accountability system is genuinely embedded within assigned orgs — not treated as a compliance exercise
- Weekly reports for assigned orgs are consistently on time, complete, and decision-ready
Requirements
- Strong analytical skills — able to work with data and metrics to assess functional health, surface trends, and support decision-making
- High levels of professional maturity and discretion — comfortable navigating sensitive information and complex situations
- Familiarity with OKR frameworks, MBR/QBR processes, and executive governance models
- Structured thinker with strong attention to detail and follow-through
- Demonstrated ability to facilitate executive meetings, drive structured discussions, and synthesize outcomes into clear actions and decisions.
- Excellent written and verbal communication — able to produce crisp, executive-ready materials under time pressure
- Minimum of 7 years of
Experience
in strategy, business operations, management consulting, chief of staff, or a similar high-accountability role
Demonstrated ability to influence without authority and hold peers or senior stakeholders accountable constructively
Bachelor’s degree required; MBA or equivalent strongly
supporting or partnering with senior functional leaders (CFO, CPO, CTO, CHRO, CLO or equivalents)
in fintech, payments, or a regulated financial services environment is a plus.
What This Role Is Not:
This role is not responsible for managing or delivering initiatives within the functional orgs
This role is not administrative or coordinative — it requires strategic judgment, analytical rigor, and the confidence to hold leaders accountable.
This role does not own team roadmaps, project plans, or operational workflows on behalf of any function
How to Apply
Interested and qualified candidates should:
Click here to apply online
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Lagos State
Business Operations Partner job vacancies in Nigeria