Call Verification Officer (Hausa)
AI summary
PalmPay is hiring a Call Verification Officer (Hausa) in Abuja, Nigeria. The role involves conducting outbound verification calls to confirm customer information during onboarding and loan applications, performing prequalification checks, documenting outcomes, and escalating discrepancies. This is a full-time position requiring 0–1 year of experience and fluency in Hausa.
- Full-time role based in Abuja
- 0–1 year experience required
- Hausa language fluency is mandatory
- Must reside within Ikeja or its immediate environs
- Outbound customer verification and prequalification calls
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in call_center, internship, call verificationThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Call Verification Officer (Hausa) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to PalmPay and the role in Abuja.
- Add concrete examples related to call_center, internship, call verification, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Call Verification Officer (Hausa) role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research PalmPay before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique experiences for our customers and can offer scale to our partners to reach new audiences.
Call Verification Officer (Hausa)
Job Type: Full Time
Qualifications
Experience
0 - 1 years
Location: Abuja
Job Field: Customer Care, Success and Service
Job Summary
The Call Verification Officer will be responsible for conducting outbound verification calls to customers, confirming information provided during onboarding and loan application processes, and ensuring compliance with internal verification standards.
Key Responsibilities
- Conduct outbound calls to verify customer information and documentation
- Perform prequalification checks based on defined criteria
- Accurately document call outcomes and customer responses
- Escalate discrepancies, inconsistencies, or red flags identified during calls
Requirements
Minimum of 0-1 year experience in Customer Service, Customer Relations, Call Centre Operations, Verification, or a related role.
Excellent verbal communication and interpersonal skills.
Must be able to speak Hausa, non-Hausa speaking candidates will not be considered.
Basic proficiency in Microsoft Office and other computer applications.
Candidates must reside within Ikeja or its immediate environs. This is a mandatory requirement.
Check how your CV matches this job
Method of Application
- Interested and qualified? Go to
- PalmPay on palmpaylimited.applytojob.com
- to apply
- Build your CV for free.
- Download in different templates.