Client Liaison Officer (CLO)
AI summary
Nordica Fertility Centre is hiring a Client Liaison Officer to manage patient registration, welcome visitors, handle enquiries, and coordinate appointments in a fast-paced healthcare environment. The role offers a competitive gross salary of N230,000 per month, professional development, and career growth opportunities.
- Gross salary of N230,000 per month
- Healthcare customer service role in a leading fertility centre
- Requires minimum 2 years customer service or front desk experience
- Bachelor's Degree or HND required
- Female candidates preferred for gender balance
- Email CV to Hr@nordicalagos.org with job title as subject
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N230,000 Gross Monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, Customer Service, Front DeskThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Client Liaison Officer (CLO) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Nordica Fertility Centre and the role in Not specified.
- Add concrete examples related to call_center, Customer Service, Front Desk, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Client Liaison Officer (CLO) role in call_center, Customer Service?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Nordica Fertility Centre before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Are you passionate about delivering exceptional customer service and creating memorable patient experiences? Nordica Fertility Centre is seeking a professional, courteous, and proactive Client Liaison Officer (CLO) to join our team.
Key Responsibilities
- Register patients and maintain accurate records.
- Welcome and attend to patients and visitors professionally.
- Maintain confidentiality and uphold excellent customer service standards.
- Resolve or escalate patient concerns appropriately.
- Handle walk-in, telephone, email, and online enquiries.
- Liaise with clinical and administrative teams to ensure seamless patient care.
- Schedule, confirm, and follow up on appointments.
- Coordinate patient flow and support the discharge process.
Requirements
- Ability to work effectively in a fast-paced healthcare environment.
- Minimum of 2 years'
Experience
in customer service, front desk, hospitality, or healthcare.
Strong customer service orientation and telephone etiquette.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Bachelor's Degree or HND in Social Sciences, Humanities, Business Administration, Health Sciences, Mass Communication, or a related discipline.
Proficiency in Microsoft Office applications.
Gender: Female for gender balance
Work Schedule:
Public Holidays: 8:45 AM – 1:00 PM
Monday – Friday: 8:30 AM – 4:30 PM
What We Offer
A supportive and collaborative work environment.
Competitive salary and benefits.
Professional development and continuous learning.
Career growth opportunities.
Opportunity to work with Nigeria's leading fertility centre.
N230,000 Gross Monthly
How to Apply
Interested and qualified candidates should send their CV to the Human Resources Department via:
Hr@nordicalagos.org
using the Job Title as the subject of the email.
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Lagos State
Client Liaison Officer job vacancies in Nigeria