Client Service Personnel
AI summary
Rubels & Angels is hiring a Client Service Personnel to manage client relationships, handle inquiries, and ensure a positive client experience. The role involves resolving complaints, coordinating with internal departments, and preparing client service reports. Interested candidates should send their CV and cover letter to rubelsangels@gmail.com with the job title as the subject.
- Client-facing role focused on relationship management and service delivery
- Requires OND/HND/Bachelor's degree in Business Administration, Marketing, or related field
- 2–4 years' experience in client service, customer relations, or account management
- Apply by emailing CV and cover letter to rubelsangels@gmail.com
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, entregador, client serviceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Client Service Personnel evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Rubels & Angels and the role in Not specified.
- Add concrete examples related to internship, entregador, client service, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Client Service Personnel role in internship, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Rubels & Angels before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Responsible for managing client relationships, addressing inquiries, and ensuring a positive client experience through prompt, professional, and effective service delivery.
Key Accountabilities
- Serve as the primary point of contact for client inquiries and concerns
- Build and maintain strong, long-term client relationships
- Respond promptly to client requests via phone, email, or in person
- Resolve client complaints and escalate issues where necessary
- Provide accurate information on products/services to clients
- Coordinate with internal departments to fulfill client needs
- Follow up with clients to ensure satisfaction and retention
- Maintain accurate client records and interaction logs
- Identify opportunities to upsell/cross-sell products or services
- Prepare periodic client service reports for management
Requirements
OND/HND/Bachelor's Degree in Business Administration, Marketing, or related field
2–4 years' experience in client service, customer relations, or account management
Excellent communication and interpersonal skills
Strong problem-solving and conflict resolution abilities
Customer relationship management (CRM) proficiency
Organizational and multitasking skills
Patience and a client-focused mindset
Basic computer/reporting skills
Professional and presentable demeanor
Ability to work under pressure and manage multiple clients
Flexibility to work extended hours when required
High level of integrity and confidentiality in handling client information
Check how your CV matches this job
Method of Application
- Interested and qualified candidates should send their CV and Cover letter to:
- rubelsangels@gmail.com
- using the Job Title as the subject of the email.
- Build your CV for free.
- Download in different templates.