Job in Nigeria
Client Services Officer
StateOgunCityNot specifiedContractFull timePosted2026-09-16Close dateNot specifiedExperienceNot specifiedSourceNaijaJobPortalSalary₦200,000 – ₦300,000 per month
client services officercustomer experiencesagamuogun statefull timeon sitesales supportorder managementmid levelnigeriasalescall_center
AI summary
Karishma CDK Limited is hiring a proactive Client Services Officer in Sagamu, Ogun State to manage client relationships across enquiry, quotation, order fulfilment, and after-sales. The role requires strong communication, commercial awareness, and coordination skills, with a salary range of ₦200,000 – ₦300,000 per month.
- Full-time on-site role in Sagamu, Ogun State
- Salary range ₦200,000 – ₦300,000 per month
- Bachelor's degree preferred but not mandatory
- Health insurance, 15 days block leave, 7 days flexible leave, and 13th month salary
- Requires Microsoft 365 and ERP/Dynamics 365 proficiency
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists ₦200,000 – ₦300,000 per month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Client Services Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Karishma CDK Limited and the role in Not specified.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from NaijaJobPortal; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- NaijaJobPortal
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Client Services Officer role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Karishma CDK Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
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Original source description
- Intermediate Level
- Job Type
- Full time
- Work Mode
- On site
Education
- Bachelor
- Category
- Customer
Experience
- Strong communication and interpersonal skills, with the ability to engage clients professionally.
- Good commercial awareness, including pricing, quotations, and customer terms.
- Excellent organizational and time management skills, with keen attention to detail.
- Ability to coordinate across multiple departments and manage multiple client requests simultaneously.
- Problem-solving skills with a customer-focused mindset.
- Ability to remain calm and professional when handling complaints or high-pressure situations.
- Ability to work independently, prioritize tasks, and meet deadlines.
- Proficiency in Microsoft 365 (Outlook, Excel, Word, Teams) and ERP systems such as Dynamics 365.
- Integrity and discretion in handling sensitive customer and pricing information.
- Bachelor’s degree in Business Administration, Marketing, or a related field preferred, but not mandatory.
Requirements
- Proven work
Responsibilities
- Serve as the primary point of contact for clients, responding to enquiries received via phone, email, or other official channels.
- Prepare and issue customer quotations in line with approved pricing structures, terms, and company policies.
- Proactively follow up on quotations and client enquiries, providing clarifications and updates as required.
- Advise customers on approved price changes, promotions, or revisions, ensuring clear and timely communication.
- Receive, process, and coordinate confirmed customer orders accurately, ensuring alignment with pricing, product specifications, and delivery timelines.
- Liaise with internal departments including Sales, Production, Logistics, and Accounts to ensure timely and accurate order fulfilment.
- Track orders and deliveries, proactively updating clients on order status, delays, or changes.
- Handle customer complaints, concerns, and service issues professionally, ensuring timely resolution and escalation where necessary.
- Maintain accurate and up-to-date customer records, quotations, order histories, and communication logs.
- Support the sales team by providing quotation data, order confirmations, delivery schedules, and post-sales follow ups.
- Ensure compliance with company pricing policies, approval limits, and customer terms when dealing with clients.
- Assist in preparing customer-related reports, including enquiry volumes, quotation follow-ups, delivery issues, and service performance metrics.
- Build and maintain strong client relationships to promote customer satisfaction, retention, and repeat business.
- Stay updated with changes in customer service best practices, and recommend process improvements when necessary.
Benefits
- & Perks
- - Health Insurance
- - 15 days block leave and 7 days flexible leave.
- - Year-end
- including 13th month salary and gifts.
- Performance bonuses. -
- * These are subject to company policies and are not looked at on a case by case basis.
- Required Skills
- Account Management
- Adaptability
- Attention to Detail
- Closing
- Communication
- Creativity
- Customer Service
- Customer Support
- Data Analysis
- English
- Excel
- Hausa
- Igbo
- Lead Generation
- Negotiation
- Pidgin English
- Presentation Skills
- Proofreading
- Public Speaking
- Sales
- Teamwork
- Time Management
- Yoruba
- About Karishma CDK Limited
- KARISHMA is an established plastics manufacturer. Over time, we have come to be known for our uncompromising standard of quality in all our products.
- We produce FlowGuard® CPVC Pipes, PVC pipes, PVC conduit pipes, and HDPE water storage tanks.
- Industry
- Manufacturing
- Company Size
- 201-500 employees
- Website
- https://www.karishma-ng.com
- View Company Profile
Source and provenanceSource: NaijaJobPortal. Last checked: 2026-09-25.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.