Commercial Relationship Management Officers (CRMOs)
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Wema Bank Plc is recruiting Commercial Relationship Management Officers (CRMOs) in Abuja to drive customer acquisition, grow commercial business volumes, and manage commercial client relationships. The role involves sales presentations, cross-selling, KYC compliance, loan risk analysis, and executing branch commercial sales strategy.
- Work with a leading Nigerian bank focused on innovation and customer experience.
- Drive customer acquisition and grow commercial business volumes in Abuja.
- Manage commercial client relationships and identify new account opportunities.
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Wema Bank Plc is recruiting Commercial Relationship Management Officers (CRMOs) in Abuja to drive customer acquisition, grow commercial business volumes, and manage commercial client relationships. The role involves sales presentations, cross-selling, KYC compliance, loan risk analysis, and executing branch commercial sales strategy.
- Work with a leading Nigerian bank focused on innovation and customer experience.
- Drive customer acquisition and grow commercial business volumes in Abuja.
- Manage commercial client relationships and identify new account opportunities.
- Conduct collateral risk analysis and ensure KYC compliance on assigned portfolio.
- Execute branch commercial sales strategy aligned with local market conditions.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Commercial Relationship Management Officers (CRMOs) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Wema Bank Plc and the role in Abuja.
- Add concrete examples related to sales, call_center, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Commercial Relationship Management Officers (CRMOs) role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Wema Bank Plc before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
At Wema Bank, we're not just filling positions—we're building a team of passionate professionals who are committed to innovation, excellence, and delivering exceptional customer experiences.
Ready to Take the Next Step in Your Banking Career?
If you're driven by growth, thrive in a collaborative environment, and are looking for an opportunity to make a meaningful impact, this could be your moment.
Whether you're looking to grow your career, challenge yourself, or be part of a forward-thinking organization, we'd love to hear from you.
Job Responsibilities
Sales Management:
Coordinating sales efforts with marketing programs
To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
Strong communication and interpersonal skills and the ability to build and maintain relationships
Manages and maintains current commercial business relationships and seek new accounts through sales
Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
Effectively convert service recovery to business opportunities and sustain client loyalty.
Giving sales presentations to a range of prospective customers and engage in frequent storm
Visiting clients and potential customers to evaluate needs or promote products and services
Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
Risk Management:
Discuss loan terms and conditions, and conduct collateral risk analysis to ensure compliance with the banks policies and procedures
Adhering to the Bank’s policies and procedures
Ensure all documentation is valid and complete in assigned portfolio.
Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
Financial Management:
Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
Analyze financial statements of new customers and evaluate all loan documents.
Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment
Customer Service:
Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
Deliver and always maintain customer service standards, for improved service delivery.
Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
People Management:
Exhibit Good leadership skill.
Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
Collaborate with peers in the branch to ensure effective support and service delivery.
Role model and live the Bank’s values while adhering to all corporate HR policies
Requirements
- Below are qualifications required to work as a Commercial, RMO:
- Ability to work well with others and lead a team.
- Good communication skills.
- A commitment to excellent customer service.
- Digitally Savvy.
- Additional Qualification will be an Added Advantage.
- Experience: Sales and Marketing.
- Education: Minimum of First Degree in Any Discipline.
- Specialized knowledge: 3 - 8 years of cognate experience.
- Superb interpersonal skills.
- Strategic thinking and ability to analyze and solve problems quickly.
- Professional Certification: CIBN.
- How to Apply
- Interested and qualified candidates should:
- Click here to apply online
- Application Deadline:
- 11th October, 2026.
- View all Jobs in Nigeria
- Abuja