Credit Controller
AI summary
Phase3 Telecom Limited is hiring a Credit Controller in Abuja on a full-time basis. The role focuses on credit risk management, collections and debt recovery, account reconciliation, and cross-functional collaboration to reduce DSO and protect revenue. Candidates need a Bachelor’s degree in Finance, Accounting, Business Administration, Economics or a related field and 2–5 years of experience in credit control, accounts receivable, collections or revenue assurance, preferably within telecoms, utilities, technology or subscription-based services.
- Full-time Credit Controller role based in Abuja
- Focus on credit risk, collections, DSO reduction and receivables reporting
- Requires 2–5 years’ experience in credit control or revenue assurance
- Telecom, utilities or subscription-based experience is highly desirable
- Professional certification such as CICM is an added advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Credit Controller evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Phase3 Telecom Limited and the role in Abuja.
- Add concrete examples related to sales, security, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Credit Controller role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Phase3 Telecom Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Job Title: Credit Controller
Job Type: Full-time
Credit Controller at Phase3 Telecom Limited
⏲
Sep 16, 2026, 12:11 PM
⋕
View all ICT Support & Telecommunications jobs
Phase3 Telecom is West Africa’s largest independent fibre optic infrastructure and telecommunications services provider. With coverage of 6000km and counting, the company is licensed to run its network on Nigeria’s power infrastructure with expansion into the ECOWAS region using its unique Right of Way (RoW).
We are recruiting to fill the position below:
Location: : Abuja
Key Responsibilities
- Credit Risk Management:
- Review, monitor, and manage security deposits held for high-risk or newly onboarded customers.
- Recommend and implement credit control actions in accordance with company policies when credit thresholds are exceeded.
- Monitor customer usage against approved credit limits in real time or near real time to mitigate pre-invoice revenue exposure.
- Assess and assign appropriate credit classes and credit limits for new and existing customers based on financial risk profiles.
- Collections and Debt Recovery:
- Drive reduction in Days Sales Outstanding (DSO) and minimize aged receivables and bad debt provisions.
- Follow up on overdue invoices through emails, phone calls, reminders, statements, demand notices, and escalation procedures.
- Manage a portfolio of customer accounts and ensure timely collection of outstanding balances through structured dunning processes.
- Escalate delinquent or high-risk accounts to management, legal counsel, or external collection agencies as required.
- Negotiate payment plans with customers where appropriate while protecting company interests.
- Account Reconciliation and Reporting:
- Support month-end and year-end financial close processes, including bad debt provisioning and receivables reporting.
- Reconcile customer accounts to ensure accurate allocation of payments, credit notes and adjustments.
- Prepare and maintain accounts receivable aging reports, DSO analyses, credit exposure reports, and collection performance metrics.
- Investigate and resolve billing disputes and account discrepancies in collaboration with billing and Revenue Assurance teams.
- Stakeholder and Cross-Functional Collaboration:
- Ensure compliance with internal credit policies, telecommunications regulations, and data protection requirements.
- Support Revenue Assurance initiatives aimed at eliminating billing and collection gaps across the revenue cycle.
- Collaborate with Customer Service teams to resolve customer issues impacting payment collection.
- Partner with Sales and Account Management teams to evaluate customer creditworthiness before contract renewals, upgrades, or new service provisioning.
- Qualifications and
Experience
with telecom billing systems, ERP platforms, or credit management modules is preferred.
Bachelor’s Degree in Finance, Accounting, Business Administration, Economics, or a related discipline.
Must have 2-5 years of
in Credit Control, Accounts Receivable, Collections or Revenue Assurance.
Previous
within the telecommunications, utilities, technology, or subscription-based services sector is highly desirable.
Professional certifications such as Chartered Institute of Credit Management (CICM) or equivalent will be an added advantage.
Behavioral Competencies:
Strong analytical and problem-solving capabilities with keen attention to detail.
Strong organizational skills and ability to coordinate effectively with multiple stakeholders.
Ability to manage large account portfolios and deliver results under pressure.
Sound judgment in balancing policy enforcement with commercial and customer considerations.
Professionalism, resilience, and tact when handling complex or disputed accounts.
Excellent communication, negotiation, and customer relationship management skills.
Required Skills and Competencies:
Technical and Functional Skills:
working with ERP systems, CRM platforms, or telecom billing solutions.
Knowledge of telecommunications regulatory
Requirements
- and customer credit management practices.
- Strong understanding of credit control, collections, accounts receivable management, and debt recovery processes.
- Familiarity with telecommunications billing and revenue management processes, including rating, mediation, invoicing, and both advance and arrears billing models.
- Advanced proficiency in Microsoft Excel, including PivotTables, VLOOKUP/XLOOKUP, reconciliations, and financial reporting.
- Understanding of aging analysis, provisioning methodologies, and credit risk management principles.
- Knowledge of telecom credit management concepts, including credit classes, credit limits, dunning cycles, customer deposits, and collections strategies.
- How to Apply
- Interested and qualified candidates should send their CV to:
- Recruitment@phase3telecom.com
- using
- the Job Title
- as the subject of the email.
- View all Jobs in Nigeria
- Abuja
- Credit Controller job vacancies in Nigeria