Customer Service Officer
AI summary
Jagwuni Global is recruiting on behalf of a client for a Customer Service Officer in Lagos, Nigeria. The role is full-time and focuses on handling customer inquiries, resolving complaints, generating sales leads, and maintaining high customer satisfaction. Interested candidates should send their CV to the provided email before the deadline.
- Full-time Customer Service Officer position based in Lagos, Nigeria.
- Salary range: N150,000 - N250,000 monthly.
- Proven customer support experience and strong communication skills required.
- Application deadline: 3rd October, 2026.
- Send CV to mailhrjagwuniltd@gmail.com with the job title as subject.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N150,000 - N250,000 Monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in sales, call_center, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jagwuni Global and the role in Not specified.
- Add concrete examples related to sales, call_center, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Officer role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jagwuni Global before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Job Title: Customer Service Officer
Customer Service Officer at Jagwuni Global
⏲
Sep 18, 2026, 7:12 AM
⋕
View all Customer Service & Support jobs
Jagwuni Global - Our client is recruiting to fill the position below:
Location: Lagos
Employment Type: Full-time
Job Summary
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
We are recruiting on behalf of a reputable organization for the position of a Customer Service Representative who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Responsibilities
- Customer Service
- list:
- Generate sales leads
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Managelargeamounts of incoming phone calls
- Meet personal/customer service teamsales targets and call handling quotas
- Take the extra mile to engage customers.
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Provide accurate, valid and complete information by using the right methods/tools
- Required skills:
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Proven customer support
Experience
or
as a Client Service Representative
Ability to multi-task, prioritize, and manage time effectively.
Salary: N150,000 - N250,000 Monthly.
How to Apply
Interested and qualified candidates should send their CV to:
mailhrjagwuniltd@gmail.com
using the Job Title as the subject of the email.
Application
Deadline:
3rd October, 2026.
View all Jobs in Nigeria
Lagos State
Customer Service Officer job vacancies in Nigeria