Customer Service Representative
AI job insight
Kowa Studio, a Lagos-based Nigerian lifestyle brand, is hiring a full-time Customer Service Representative. The role requires strong communication, conflict resolution, and order management skills, with 1-3 years of experience in customer service, retail, e-commerce, hospitality, or fashion. Candidates should send their CV to the provided email with the job title as the subject.
- Full-time role at a Lagos-based lifestyle brand
- 1-3 years of customer service experience required
- Strong communication and conflict resolution skills needed
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Kowa Studio, a Lagos-based Nigerian lifestyle brand, is hiring a full-time Customer Service Representative. The role requires strong communication, conflict resolution, and order management skills, with 1-3 years of experience in customer service, retail, e-commerce, hospitality, or fashion. Candidates should send their CV to the provided email with the job title as the subject.
- Full-time role at a Lagos-based lifestyle brand
- 1-3 years of customer service experience required
- Strong communication and conflict resolution skills needed
- Apply by sending CV to [email protected] with job title as subject
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Lagos StateThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kowa Studio and the role in Lagos State.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos State under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kowa Studio before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Customer Service Representative at Kowa Studio
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Oct 2, 2026, 9:07 AM
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View all Customer Service & Support jobs
The Kowa Studio is a multi-disciplinary Nigerian lifestyle brand and ongoing project of self-expression deeply rooted in design, community, and care. Based in Lagos, Nigeria, the brand's name is short for kowadakowa, a Hausa word meaning "everyone," which reflects its ultimate mission to create spaces and products that bring people together.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: : Lagos
Employment Type: Full-time
Requirements
- Good knowledge of Lagos locations and delivery processes is an advantage.
- Excellent written and verbal communication skills.
- Strong custor customer service and interpersonal skills.
- 1-3 years of experience in customer service, retail, e-commerce, hospitality, fashion, or a related field.
- Good computer and digital literacy.
- Must be reliable, organized, patient, and proactive. Ability to work in a fast-paced environment.
- Ability to remain calm, polite, and focused on solutions when dealing with difficult situations
- Strong attention to detail, espexcially when processing customer orders and information.
- Key Skills:
- Customer relationship management: Conflict resolution and problem solving
- Communication: email, whats App and social media direct messages
- Sales and upselling
- Order management Attention to detail
- Time management
- Extensive product knowledge.
- How to Apply
- Interested and qualified candidates should send their CV to:
- [email protected]
- using the Job Title as the subject of the email.
- View all Jobs in Nigeria
- Lagos State
- Customer Service Representative job vacancies in Nigeria