Customer Service Representative
AI summary
Orison Careers Consult is hiring a Customer Service Representative in Lagos, Nigeria. The role involves handling customer inquiries, complaints, and requests across phone, email, chat, and in-person channels while maintaining accurate records and ensuring customer satisfaction. It is a full-time morning-shift position requiring an HND and at least one year of experience.
- Full-time morning shift role based in Lagos
- Salary range NGN 150,000 – 250,000
- Entry-level role requiring 1 year of experience
- HND in a related field required
- Application handled through Jobberman
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 150,000 - 250,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in call_center, no_experience, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Orison Careers Consult and the role in Lagos.
- Add concrete examples related to call_center, no_experience, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in call_center, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Orison Careers Consult before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Representative
Orison Careers Consult
Admin & Office
1 week ago
Easy apply
New
Lagos
Full Time
Advertising, Media & Communications
NGN
150,000 - 250,000
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Job summary
Responsible for providing excellent customer support by responding to inquiries, resolving complaints, processing requests, and ensuring customer satisfaction. The role requires strong communication, patience, problem-solving abilities, and a professional attitude while maintaining accurate customer records and representing the company positively.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - Morning Shift
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Key Accountabilities
- Respond to customer inquiries by phone, email, chat, or in person.
- Provide accurate information about products, services, policies, and procedures.
- Handle complaints professionally and work toward effective resolutions.
- Process orders, returns, refunds, exchanges, or account updates when required.
- Maintain accurate records of customer interactions and transactions.
- Escalate complex issues to supervisors or appropriate departments.
- Follow up with customers to ensure their concerns have been resolved.
Requirements
- A minimum of 1 year of experience
- A minimum of an HND in a related field
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