Customer Service Representative
AI summary
Recruitment Hub Ng is hiring a friendly, professional Customer Service Representative in Kwara, Nigeria. The role involves handling customer inquiries, resolving complaints, and providing product and service information across phone, email, and social media. It is a full-time, entry-level position with a competitive salary and performance-based incentives.
- Full-time role based in Kwara, Nigeria
- Entry-level position requiring a minimum OND qualification
- Salary range of NGN 70,000 – 150,000, negotiable
- Includes performance-based incentives and career growth opportunities
- Requires strong communication, multitasking, and basic computer skills
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 70,000 - 150,000 Negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in retail, call_center, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in WaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Recruitment Hub Ng and the role in Wa.
- Add concrete examples related to retail, call_center, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in retail, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Wa under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Recruitment Hub Ng before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
Customer Service Representative
Recruitment Hub Ng
Customer Service & Support
6 days ago
Easy apply
New
Rest of Nigeria (Kwara)
Full Time
Recruitment
NGN
70,000 - 150,000
Negotiable
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Job summary
We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and providing accurate information about our products and services.
Min Qualification:
Degree
Experience
Level:
Entry level
Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant
Location: Kwara, Nigeria
Job descriptions &
is an advantage
Strong communication and interpersonal skills
Ability to multitask and manage time effectively
Basic computer knowledge (Microsoft Office, CRM systems)
Positive attitude and problem-solving skills
in a call center or retail environment
Ability to remain calm under pressure
Strong attention to detail
Requirements
- Minimum of OND in any related field
- Proven customer support
Responsibilities
- Respond to customer inquiries via phone, email, and social media
- Resolve product or service complaints promptly and professionally
- Process orders, forms, applications, and requests
- Maintain accurate records of customer interactions
- Provide product and service information to customers
- Follow up to ensure customer satisfaction
- Work collaboratively with other departments to resolve issues
Preferred Qualifications
Skills:
Benefits
Competitive salary
Performance-based incentives
Career growth opportunities
Training and development programs
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