Customer Care Representative
AI summary
Smart Grace Business Enterprise in Lagos is hiring a Customer Care Representative to manage customer queries and complaints, process orders and modifications, and escalate issues across multiple channels. This internship/graduate role works 8 to 5, requires OND or equivalent with no prior experience, and pays a negotiable NGN 70,000 - 150,000 plus commission.
- Negotiable NGN 70,000 - 150,000 salary plus commission
- Open to interns and graduates with no experience required
- Manage customer queries, complaints, and order processing across multiple channels
- Minimum qualification: OND or high school diploma equivalent; must be tech savvy
- Working hours: 8 to 5; applicant must be located in Lagos
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 70,000 - 150,000 (Negotiable, plus commission). Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Internship contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Care Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Smart Grace Business Enterprise and the role in Lagos.
- Add concrete examples related to call_center, internship, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Care Representative role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Smart Grace Business Enterprise before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
S
Customers care Representative
Smart Grace Business Enterprise
Customer Service & Support
1 week ago
Easy apply
New
Lagos
Internship & Graduate
Advertising, Media & Communications
NGN
70,000 - 150,000
Negotiable
Plus Commission
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Job summary
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels
Min Qualification:
OND
Experience Level:
Internship & Graduate
Experience Length:
No Experience/Less than 1 year
Language Requirement:
English
Working Hours:
Internship & Graduate - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Key Accountabilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
Requirements
- High school diploma, general education degree, or equivalent.
- High school diploma, general education degree, or equivalent
- Comfortable using computers and tech savvy.
- Log In and Apply
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- Do not make any payment without confirming with the Jobberman Customer Support Team.
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