Customer Service Representative (Yoruba, Igbo, Hausa)
AI summary
Avetium Outsourcing Limited is hiring a Customer Service Representative in Lagos to handle inbound and outbound calls, respond to enquiries, and meet call centre KPIs. The role requires fluency in Yoruba, Igbo or Hausa, plus French and English, and offers a monthly salary of ₦120,000.
- Full-time customer service role based in Lagos
- Monthly salary of ₦120,000
- Requires fluency in Yoruba, Igbo or Hausa, plus French and English
- Minimum OND/NCE with 2–4 years experience preferred
- Call centre, BPO, or customer service experience is an advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists ₦120,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in call_center, part_time, Customer Service RepresentativeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative (Yoruba, Igbo, Hausa) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Avetium Outsourcing Limited and the role in Not specified.
- Add concrete examples related to call_center, part_time, Customer Service Representative, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative (Yoruba, Igbo, Hausa) role in call_center, part_time?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Avetium Outsourcing Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Representative (Yoruba, Igbo, Hausa)
Job Type: Full Time
Qualifications
- NCE
- ,
- OND
Experience
2 - 4 years
Location: Lagos
Job Field: Customer Care, Success and Service
Remuneration: ₦ 120,000
in a call centre, customer service, or BPO environment is an advantage.
Strong communication and interpersonal skills.
Good listening, problem-solving, and customer-handling skills.
Proficiency in using computers and basic customer service applications.
Ability to work under pressure and meet performance targets.
Ability to work effectively in a team and adapt to shift schedules.
Check how your CV aligns with this job
Method of Application
- Interested and qualified? Go to
- Avetium Consult Limited on forms.zohopublic.com
- to apply
- Build your CV for free.
- Download in different templates.
Key Responsibilities
- Handle inbound and outbound customer calls professionally and efficiently.
- Communicate fluently with customers in French and English.
- Respond to customer enquiries, complaints, and requests promptly.
- Provide accurate information on products, services, and processes.
- Resolve customer issues or escalate complex matters appropriately.
- Maintain accurate records of customer interactions and transactions.
- Follow approved call scripts, procedures, and quality standards.
- Achieve assigned call centre KPIs, including service quality, productivity, and customer satisfaction.
- Maintain confidentiality of customer and company information.
- Participate in required training and coaching sessions.
- Perform other duties as assigned by the Team Lead.
- Job
Requirements
- Minimum of OND/NCE or equivalent qualification.
- Fluency in Yoruba, Igbo or Hausa is a key requirement
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