Customer Service & Sales Representative
AI job insight
A proactive, sales-driven Customer Service & Sales Representative role for a client in Surulere, Lagos. The position focuses on converting digital enquiries from WhatsApp, Instagram, and phone into confirmed orders, driving repeat business, and delivering strong customer experience. Candidates must live in or near Surulere and should apply by email before the deadline.
- Dual customer service and sales role focused on digital enquiry conversion
- Multi-channel selling via WhatsApp, Instagram, and phone calls
- Must live in or very close to Surulere, Lagos
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A proactive, sales-driven Customer Service & Sales Representative role for a client in Surulere, Lagos. The position focuses on converting digital enquiries from WhatsApp, Instagram, and phone into confirmed orders, driving repeat business, and delivering strong customer experience. Candidates must live in or near Surulere and should apply by email before the deadline.
- Dual customer service and sales role focused on digital enquiry conversion
- Multi-channel selling via WhatsApp, Instagram, and phone calls
- Must live in or very close to Surulere, Lagos
- Email application required with job title as subject
- Application deadline is 10th October, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in SurulereThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service & Sales Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Future Moves Recruitment Agency (FMR Agency) and the role in Surulere.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service & Sales Representative role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Surulere under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Future Moves Recruitment Agency (FMR Agency) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
We are hiring a proactive, sales-driven Customer Service Representative for our client. In this dual-threat role, you will be the voice of our brand—turning digital enquiries (WhatsApp, Instagram, calls) into confirmed orders, driving repeat business, and delivering an unmatched customer experience.
Key Responsibilities
- Track & Report: Maintain clear customer records and generate daily/weekly performance reports.
- Nurture Relationships: Conduct post-sales follow-ups, handle feedback professionally, and re-engage existing customers to secure repeat sales.
- Drive Conversions: Manage multi-channel enquiries (WhatsApp, IG, Phone) and actively upsell to convert prospects into buyers.
- Manage Orders: Process customer orders accurately, coordinate with internal teams, and ensure timely delivery updates.
- Key Requirements
- Skills:Exceptional closing and communication skills, strong computer literacy, and the ability to thrive in a fast-paced environment
- Education: Minimum of an OND, HND, or Bachelor’s Degree.
- (Proximity to Surulere is strictly preferred; only shortlisted candidates will be contacted.
- Experience: Proven track record in customer service, retail sales, or e-commerce (digital/social media selling is a major plus).
- Location: Must live in or have very close proximity to Surulere, Lagos.
- How to Apply
- Interested and qualified candidates with a sound understanding of the role requirements should send their Applications to:
- [email protected]
- using job title as subject of mail.
- Note
- : Only shortlisted candidate will be Contacted.
- Application Deadline:
- 10th October, 2026.
- View all Jobs in Nigeria
- Lagos State and 1 other location
- Lagos State
- ,
- Surulere