Direct Sales Agent Coordinator (DSA Coordinator)
AI summary
Polaris Bank is hiring a Direct Sales Agent Coordinator in Lagos to drive customer acquisition and promote retail banking products through the Direct Sales Agent channel. The role involves monitoring agent performance, ensuring compliance with KYC and AML requirements, and coaching agents to achieve sales targets. A Bachelor's Degree in Banking or a related field is required.
- Role based in Lagos with field visits and agent engagement
- Focus on retail banking products: accounts, deposits, loans, and digital banking
- Requires compliance with KYC, AML/CFT, and internal policies
- Involves performance monitoring, coaching, and reporting
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, factoryThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Direct Sales Agent Coordinator (DSA Coordinator) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Polaris Bank and the role in Not specified.
- Add concrete examples related to sales, retail, factory, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobgurus Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
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- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Direct Sales Agent Coordinator (DSA Coordinator) role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Polaris Bank before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Direct Sales Agent Coordinator (DSA Coordinator) Job at Polaris Bank | Jobgurus
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Direct Sales Agent Coordinator (DSA Coordinator) Job at Polaris Bank
Polaris Bank was established by the Central Bank of Nigeria (CBN) on September 21, 2018 to offer commercial banking services to the Nigerian public. The bank commenced services on the same day, having purchased the assets and assumed certain liabilities of the defunct Skye Bank.With a footprint of over 350 branches across the country, Polaris Bank prides itself in delivering exceptional customer experience, leveraging best in class/state of the art Information Communication Technology (ICT). By focusing on ICT solutions across multiple service delivery channels (mobile banking, ATMs, POS and online platforms) Polaris Bank maintains a pivotal role in the Nigerian banking industry, providing customers with simple, convenient and secured banking services.
We are recruiting to fill the position below:
Job Position: Direct Sales Agent Coordinator (DSA Coordinator)
Job Location:
Lagos
Job Summary
The DSA Coordinator is responsible for driving customer acquisition and promoting the Bank's retail banking products and services through the Direct Sales Agent (DSA) channel.
The role involves monitoring agent performance, ensuring compliance with regulatory and internal requirements, providing ongoing coaching and support, and collaborating with stakeholders to achieve sales targets, enhance productivity, and deliver an excellent customer experience.
Key Accountabilities
- Drive the sale of retail banking products and services, including accounts, deposits, loans, and digital banking solutions through the DSA channel.
- Monitor and evaluate DSA performance, ensuring achievement of assigned sales, acquisition, and funding targets.
- Ensure compliance with KYC, AML/CFT, regulatory requirements, and the Bank'as policies during customer onboarding and sales activities.
- Conduct regular field visits, coaching, and engagement sessions to improve DSA productivity, retention, and customer service delivery.
- Prepare and analyze performance reports, resolve operational issues, and collaborate with relevant stakeholders to enhance DSA effectiveness and business outcomes.
Requirements
- Bachelor's Degree in Banking & Finance, Business Administration, Marketing, Economics, or a related field.
- Minimum of 5 years of experience in retail banking, sales, business development, or customer acquisition.
- Good knowledge of banking products, services, and customer onboarding processes.
- Understanding of KYC, AML/CFT, and other regulatory compliance requirements.
- Strong sales, communication, negotiation, and relationship management skills.
- Proficiency in Microsoft Office applications and the ability to analyze data and prepare reports.
- Click here to Apply
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