Direct Sales Agent Coordinator (DSA Coordinator)
AI summary
Polaris Bank Limited is hiring a Direct Sales Agent Coordinator in Lagos to drive retail banking product sales through the Direct Sales Agent channel. The role involves monitoring agent performance, ensuring KYC and AML/CFT compliance, coaching agents, and collaborating with stakeholders to achieve sales and customer acquisition targets.
- Role based in Lagos, Nigeria
- Focus on retail banking product sales and customer acquisition
- Requires knowledge of KYC, AML/CFT, and banking compliance
- Involves field visits, coaching, and performance monitoring of DSAs
- Bachelor's degree required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Direct Sales Agent Coordinator (DSA Coordinator) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Polaris Bank Limited and the role in Not specified.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Direct Sales Agent Coordinator (DSA Coordinator) role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Polaris Bank Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Direct Sales Agent Coordinator (DSA Coordinator) at Polaris Bank Limited
⏲
Sep 28, 2026, 9:11 AM
⋕
View all Banking & Financial Services jobs
Polaris Bank was established by the Central Bank of Nigeria (CBN) on September 21, 2018 to offer commercial banking services to the Nigerian public. The bank commenced services on the same day, having purchased the assets and assumed certain liabilities of the defunct Skye Bank.With a footprint of over 350 branches across the country, Polaris Bank prides itself in delivering exceptional customer experience, leveraging best in class/state of the art Information Communication Technology (ICT). By focusing on ICT solutions across multiple service delivery channels (mobile banking, ATMs, POS and online platforms) Polaris Bank maintains a pivotal role in the Nigerian banking industry, providing customers with simple, convenient and secured banking services.
We are recruiting to fill the position below:
Job Title: Direct Sales Agent Coordinator (DSA Coordinator)
Location: Lagos
Job Summary
The role involves monitoring agent performance, ensuring compliance with regulatory and internal requirements, providing ongoing coaching and support, and collaborating with stakeholders to achieve sales targets, enhance productivity, and deliver an excellent customer experience.
The DSA Coordinator is responsible for driving customer acquisition and promoting the Bank's retail banking products and services through the Direct Sales Agent (DSA) channel.
Key Accountabilities
- Drive the sale of retail banking products and services, including accounts, deposits, loans, and digital banking solutions through the DSA channel.
- Prepare and analyze performance reports, resolve operational issues, and collaborate with relevant stakeholders to enhance DSA effectiveness and business outcomes.
- Ensure compliance with KYC, AML/CFT, regulatory requirements, and the Bank'as policies during customer onboarding and sales activities.
- Monitor and evaluate DSA performance, ensuring achievement of assigned sales, acquisition, and funding targets.
- Conduct regular field visits, coaching, and engagement sessions to improve DSA productivity, retention, and customer service delivery.
Requirements
- Understanding of KYC, AML/CFT, and other regulatory compliance requirements.
- Good knowledge of banking products, services, and customer onboarding processes.
- Bachelor's Degree in Banking & Finance, Business Administration, Marketing, Economics, or a related field.
- Proficiency in Microsoft Office applications and the ability to analyze data and prepare reports.
- Minimum of 5 years' experience in retail banking, sales, business development, or customer acquisition.
- Strong sales, communication, negotiation, and relationship management skills.
- How to Apply
- Interested and qualified candidates should:
- Click here to apply online
- View all Jobs in Nigeria
- Lagos State