Duty Agent
AI summary
Green Africa Airways Limited is hiring a Duty Agent to manage check-in queues and provide prompt customer service for all bookings and check-in related activities at airports in Akure, Ibadan, and Benin City. The role involves ticketing, customer inquiries, route planning, and reporting to the Duty Officer. This is a full-time onsite position in Airport Services.
- Full-time onsite role at multiple Nigerian airports
- 3 openings available across Akure, Ibadan, and Benin City
- Involves check-in management, ticketing, and customer service
- Reports to Duty Officer in Airport Services function
- Requires Bachelor's Degree and strong communication skills
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, part_time, Airport ServicesThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Duty Agent evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Green Africa Airways Limited and the role in Not specified.
- Add concrete examples related to sales, part_time, Airport Services, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Duty Agent role in sales, part_time?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Green Africa Airways Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Duty Agent at Green Africa Airways Limited (3 Openings)
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Sep 25, 2026, 6:04 AM
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View all Aviation & Airline Services jobs
Green Africa Airways Limited is a value airline based in Lagos, Nigeria. We are a new carrier that offers safe, reliable and affordable air travel to a much broader group of customers. This positions us as a significant contributor to the economic development of Nigeria and the African continent.
We are recruiting to fill the position below:
Job Title: Duty Agent
Locations:
Akure - Ondo, Ibadan - Oyo & Benin City - Edo
Employment Type: Full Time
Workplace Type: Onsite
Job function: Airport Services
Job role
The Duty Agent is primarily responsible for managing check- in queue and ensuring customers get service promptly for all bookings & check- in related activities. This role reports to Duty Officer
Key Accountabilities
- Provide customers with travel suggestions and information sources and respond to enquiries
- Responsible for post-departure activities and front-line document
- Book reservations and issue tickets to customers if there is a requirement
- Respond to enquiries
- Fully trained on all aspects of Ticketing, fares, passenger services and Customer Relations
- Inform customers of essential travel information, such as travel times, operating terminal etc
- Educate and enlighten customer on the new and existing products of the company
- Always seek to secure Customer Loyalty by providing exceptional service
- Maintain accurate records and update PNR files
- Determines whether space is available on travel dates requested by customer
- Plan route and compute ticket cost, using schedules and computer
- Resolution of Customer problems and ensuring that customers’ needs are met adequately
- Prepare customer invoices and accept payment
- Make ticket booking, quote fare, and send to direct customers by email
- Answer inquiries regarding Green Africa Products
- Prepare and forward daily sales report to the gLead at every close of shift
- Any other duties and functions assigned by the gLeads Airport Manager/ Duty Manager
Qualifications
- Strong ability to pay attention to detail
- Bachelor's Degree in any related field
- Exceptional Communication and Interpersonal skills
- Creative and proactive personality with “can do” approach
- High- level numeracy skills
- Time flexibility and ability to travel
- Must have skills:
- Communication
- Problem solving.
- Analytical
- How to Apply
- Interested and qualified candidates should:
- Click here to apply online
- View all Jobs in Nigeria
- Edo State and 2 other locations
- Edo State
- ,
- Oyo State
- ,
- Ondo State
- Duty Agent job vacancies in Nigeria