Emergency Medical Dispatcher
AI summary
Emergency Response Africa is hiring a contract, hybrid Emergency Medical Dispatcher based in Ikeja, Lagos. The role involves receiving and prioritizing emergency calls, coordinating medical response teams, and maintaining clear communication with callers, responders, and healthcare facilities. Candidates should have strong communication skills, computer proficiency, and availability to work shifts.
- Contract, hybrid role based in Ikeja, Lagos with some work-from-home flexibility
- Involves emergency call handling, dispatching, and incident coordination
- Requires strong communication, calmness under pressure, and computer skills
- Shift work including evenings, weekends, and holidays may be required
- Minimum SSCE required; dispatch, first aid, or CPR training is an advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, part_time, technologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IkejaThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Emergency Medical Dispatcher evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Emergency Response Africa (ERA) and the role in Ikeja.
- Add concrete examples related to call_center, part_time, technology, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Emergency Medical Dispatcher role in call_center, part_time?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ikeja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Emergency Response Africa (ERA) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Emergency Response Africa (ERA) is a healthcare technology company that provides medical care to victims at the scene of the emergency and facilitates access to advanced hospital care.
By combining emergency response training with intelligent dispatch and communications technology and alternative medical transportation, we are creating a sustainable and scalable solution to the lack of emergency medical services in Nigeria.
Emergency Medical Dispatcher
Job Type: Contract
,
Hybrid
Qualifications
- Secondary School (SSCE)
- Strong communication and active listening skills, with the ability to remain calm and compassionate under pressure.
- Proficiency with computer systems, dispatch or call-center software, and basic data entry tools.
- Ability to assess situations quickly, prioritize multiple incidents, and make sound decisions following established protocols.
- Attention to detail and accuracy in recording caller information, incident logs, and reports.
- Knowledge of basic medical terminology or prior
Experience
Location: Lagos
Job Field: Customer Care, Success and Service
Role Description
This is a contract, hybrid Emergency Medical Dispatcher role based in Ikeja, with some flexibility for work from home.
The Emergency Medical Dispatcher will receive and prioritize emergency calls, gather essential information from callers, and use dispatch software to coordinate appropriate medical response teams and transportation.
The role involves maintaining clear, calm, and professional communication with callers, responders, and healthcare facilities, while monitoring the status of ongoing incidents.
The dispatcher will document all call details accurately, follow established protocols and escalation procedures, and support continuous improvement of response processes.
Collaboration with medical personnel, technology teams, and supervisors is expected to ensure efficient and safe operations.
in healthcare, emergency services, or call-center environments is an advantage.
Availability to work shifts, including evenings, weekends, and holidays as needed.
Minimum of a high school diploma or equivalent; additional training or certification in emergency dispatch, first aid, or CPR is beneficial.
Demonstrated reliability, ethical conduct, and commitment to patient safety and confidentiality.
Check how your CV aligns with this job
Method of Application
- Interested candidates should send their
- CV
- to
- contact@emergencyresponseafrica.com
- Build your CV for free.
- Download in different templates.