Event and AV Operations Analyst
AI summary
Visa Corporate Technology Support is hiring an Event and AV Operations Analyst in Nigeria to support audio-visual operations, live streaming, video production, and event delivery. The role involves hands-on AV setup, troubleshooting, event logistics coordination, and continuous improvement of event operations. Candidates need a bachelor’s degree and at least 2 years of AV and event support experience.
- Hands-on AV and event operations role supporting meetings, broadcasts, and hybrid events
- Requires bachelor’s degree and minimum 2 years AV/event experience
- Involves live streaming, video production, and real-time troubleshooting
- Customer-facing role requiring strong organizational and problem-solving skills
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Event and AV Operations Analyst evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Visa Incorporated and the role in Not specified.
- Add concrete examples related to call_center, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobsInNigeria.careers; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobsInNigeria.careers
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Event and AV Operations Analyst role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Visa Incorporated before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Visa Corporate Technology Support is transforming how operational support is delivered to our end users. As part of this evolution, we are aligning support functions into a single, service-focused organization dedicated to providing a consistent, responsive, and world-class technology experience.
The AV and Event Operations Specialist will play a key role in supporting audio-visual operations, live streaming, video production, and event delivery across Visa. This role supports the Senior Event Operations Specialist and the Lead, Events and Video Production Specialist to ensure events, meetings, broadcasts, and AV-enabled experiences are delivered smoothly, efficiently, and to a high standard.
This is a hands-on, customer-facing role that requires technical versatility, strong organizational skills, attention to detail, and the ability to work calmly and effectively in a fast-paced environment. The successful candidate will help manage logistical details, provide on-site support, troubleshoot AV issues in real time, and contribute to continuous improvement across AV and event operations.
Key Focus Areas
Exceptional Customer Service: Actively engage with end users, ensuring their issues and requests are addressed with professionalism, empathy, and efficiency.
Proactive Problem Solving: Identify issues before they escalate, using strong analytical and diagnostic skills to minimize downtime and ensure high-quality service delivery.
Technology Optimization: Continuously refine and improve support processes, adopt best practices, and seek opportunities to enhance the end-user computing environment.
Key Responsibilities
- Set up, operate, maintain, and troubleshoot AV, conferencing, streaming, and production equipment for meetings, events, broadcasts, and hybrid experiences.
- Support live streaming and video production activities, ensuring smooth, reliable, and high-quality event delivery.
- Conduct pre-event technical checks, risk assessments, and equipment readiness reviews to minimize disruption during live execution.
- Assist in developing event plans, timelines, checklists, run-of-show documentation, budgets, and post-event reporting.
- Coordinate event logistics, including vendors, venues, equipment setup, transportation, room layouts, seating, lighting, AV requirements, permits, licenses, and supporting documentation.
- Support site visits, venue inspections, event setup, live execution, and post-event breakdown to ensure all elements are delivered according to plan.
- Provide on-site technical and operational support, responding to stakeholder, presenter, vendor, and attendee needs professionally and efficiently.
- Communicate regularly with internal teams, vendors, venues, and stakeholders to confirm requirements, manage risks, resolve issues, and ensure alignment throughout the event lifecycle.
- Deliver exceptional customer service and contribute to a seamless end-user
Experience
across all AV and event interactions.
Gather feedback, identify lessons learned, and contribute to continuous improvement of AV operations, event processes, documentation, playbooks, and best practices.
in AV operations and event support.
Proven track record of supporting successful events and delivering high-quality results.
with live streaming and video production is a plus.
Hands-on
setting up, operating, and troubleshooting AV equipment, including cameras, microphones, lighting, projectors, displays, and related production technologies.
supporting video conferencing, collaboration, and live streaming platforms such as Zoom, Microsoft Teams, YouTube Live, Facebook Live, Twitch, or similar tools.
Understanding of media and streaming standards, including H.264, H.265, AAC, Dolby Digital, RTMP, HLS, DASH, HD, Full HD, and 4K.
Strong organizational, multitasking, and problem-solving skills, with the ability to manage multiple priorities and troubleshoot issues quickly in live event environments.
Ability to work calmly and professionally under pressure, manage time-sensitive tasks, and adapt to changing event requirements.
coordinating with vendors, venues, internal teams, and stakeholders to support event logistics and delivery.
Application Closing Date
Not Specified.
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Method of Application
- Submit your CV and Application on Company Website : Click Here
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Qualifications
- Bachelor’s Degree in Event Management, Communications, Media Production, or a related field.
- Minimum of 2 years of