Experienced Front Desk Personnel
AI summary
Teestone Hotels & Apartments is hiring an Experienced Front Desk Personnel for its front office team in Ojodu Berger, Lagos. The role focuses on guest reception, check-in and check-out, reservations, payments, and delivering excellent customer service. This is a full-time position reporting to the Front Office Supervisor or Hotel Manager.
- Full-time front desk role at a boutique hotel in Lagos
- Located in Ojodu Berger, near Ikeja and Muritala Muhammed International Airport
- Requires experience in front office or hospitality reception
- Involves guest check-in/out, reservations, payments, and complaint handling
- Reports to Front Office Supervisor or Hotel Manager
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, hospitality, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Experienced Front Desk Personnel evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Teestone Hotels & Apartments and the role in Not specified.
- Add concrete examples related to security, hospitality, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
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- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Experienced Front Desk Personnel role in security, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Teestone Hotels & Apartments before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Experienced Front Desk Personnel at Teestone Hotels & Apartments
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Sep 29, 2026, 8:20 AM
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Teestone Hotel & Apartments is a modern boutique hotel located in the peaceful neighborhood of Ikeja and only 15 minutes from Muritala Muhammed International Airport.
For travelers searching for hotels in Ikeja, Teestone offers the perfect combination of comfort, convenience, and contemporary hospitality. Whether you are visiting Lagos for business, attending meetings in Ikeja, catching an early flight, or simply planning a relaxing staycation, our hotel provides a stylish and welcoming environment designed to make your stay memorable.
Unlike many traditional hotels near Lagos airport, Teestone Hotel & Apartments provides guests with a quieter and more relaxing setting away from the heavy airport traffic while still maintaining quick and easy access to the airport and major commercial areas of Ikeja. Our thoughtfully designed rooms, rooftop bar, suspended swimming pool, and personalized guest experience make Teestone one of the most comfortable places to stay for visitors looking for quality accommodation in Ikeja.
We are recruiting to fill the position below:
Job Title: Experienced Front Desk Personnel
Location: Ojodu Berger, Lagos
Employment Type: Full-time
Department: Front Office
Reports To: Front Office Supervisor / Hotel Manager
Job Summary
The role serves as the first point of contact for guests and represents the hotel's professional image.
The Front Desk Officer is responsible for providing excellent customer service to guests by managing check-ins and check-outs, handling reservations, responding to inquiries, and ensuring a smooth and welcoming guest experience.
Key Responsibilities
- Ensure the reception area is clean, organized, and presentable at all times.
- Coordinate with housekeeping, maintenance, and other departments to meet guest needs.
- Maintain accurate guest records and update reservation systems.
- Process payments, issue receipts, and reconcile daily transactions.
- Follow hotel policies, procedures, and security standards.
- Handle guest requests, complaints, and concerns, escalating issues when necessary.
- Monitor room availability and occupancy status.
- Provide information about hotel services, facilities, and local attractions.
- Welcome guests warmly and provide exceptional customer service.
- Answer phone calls, emails, and guest inquiries promptly and professionally.
- Perform guest check-in and check-out procedures efficiently.
- Manage room reservations, cancellations, and modifications.
- Requirements and Qualifications
- Proficiency in Microsoft Office and hotel management software.
- Strong communication and interpersonal skills.
- Professional appearance and positive attitude.
- Previous experience in a front desk, receptionist, or customer service role is an advantage.
- Good organizational and multitasking abilities.
- Strong problem-solving and conflict-resolution skills.
- Ability to work flexible shifts, including weekends and public holidays.
- Minimum of an HND or a Bachelor's degree in Hospitality Management, Business Administration, or a related field.
Method of Application
- Interested candidates should submit their CV and other relevant credentials to
- teestonejobs@gmail.com
- using the job title as the subject of the mail.
- Application Deadline:
- 10th October, 2026.
- View all Jobs in Nigeria
- Lagos State