Customer Service Officer
AI job insight
FTB Talents is recruiting a Customer Service Officer in Abuja for an unnamed client. The successful candidate will manage customer relationships, enquiries, complaints, records, and satisfaction, with immediate resumption required.
- Minimum two years of relevant customer relations experience
- BSc or HND in any relevant discipline
- Immediate resumption
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AI summary
FTB Talents is recruiting a Customer Service Officer in Abuja for an unnamed client. The successful candidate will manage customer relationships, enquiries, complaints, records, and satisfaction, with immediate resumption required.
- Minimum two years of relevant customer relations experience
- BSc or HND in any relevant discipline
- Immediate resumption
- Email application with a stated deadline
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, Customer Service Officer, Customer Relations OfficerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to FTB Talents and the role in Abuja.
- Add concrete examples related to call_center, Customer Service Officer, Customer Relations Officer, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Officer role in call_center, Customer Service Officer?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research FTB Talents before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Customer Service Officer at FTB Talents
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Oct 27, 2026, 4:03 AM
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View all Customer Service & Support jobs
FTB Talents - Our client is recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Abuja (FCT)
Job Type: Full-time
Resumption: Immediate
Job Summary
Our client is seeking a confident, professional, and customer-focused graduate to fill the position of Customer Relations Officer.
Key Responsibilities
- Build and maintain positive relationships with existing and prospective customers.
- Maintain accurate customer records and feedback reports.
- Follow up with customers to ensure satisfaction and resolve outstanding concerns.
- Handle customer enquiries, complaints, and service requests professionally.
- Provide accurate information about the company’s services.
Requirements
- Minimum of 2 years’ relevant experience in customer relations or a similar role.
- BSc / HND in any relevant discipline.
- Strong organisational, problem-solving, and relationship management abilities.
- Proficiency in basic computer applications.
- Excellent communication and interpersonal skills.
- How to Apply
- Interested and qualified candidates should send their CV to:
- [email protected]
- using the role as subject of the email.
- Application Deadline:
- 5th November, 2026.
- View all Jobs in Nigeria
- Abuja
- Customer Service Officer job vacancies in Nigeria