Business Development Manager - HR Shared Services

We are seeking a results-driven and commercially astute Business Development Manager – HR Shared Services to drive business growth, acquire new clients, and expand the organisation’s market share in human resources outsourcing and shared services.

The ideal candidate must demonstrate excellent sales leadership, relationship management, negotiation, and strategic planning skills, with a proven ability to convert prospects into revenue-generating clients and achieve business development targets.

The role requires a strong understanding of HR shared services, recruitment, payroll administration, workforce outsourcing, employee lifecycle management, and other HR solutions.

The successful candidate will be responsible for identifying new business opportunities, developing strategic partnerships, generating leads, negotiating service agreements, and securing long-term client relationships.

Key Responsibilities

• Business Development and Revenue Growth:
• Drive the acquisition of new clients and secure signed Service Level Agreements (SLAs) and service contracts.
• Identify opportunities to cross-sell and upsell existing HR services to current clients.
• Develop and implement effective business development strategies to drive revenue growth and market expansion.
• Generate leads and convert prospects into paying clients for HR shared services and outsourcing solutions.
• Prepare business proposals, service quotations, presentations, and commercial offers tailored to clients’ needs.
• Develop and maintain a robust sales pipeline to achieve monthly, quarterly, and annual revenue targets.
• Identify, research, and pursue new business opportunities across multiple industries.
• HR Shared Services and Outsourcing Sales:
• Work with internal HR and operations teams to ensure proposed services are commercially viable and deliverable.
• Market and sell HR shared services, including:
• HR outsourcing and workforce management.
• Recruitment and talent acquisition services.
• Employee engagement and lifecycle support.
• Employee onboarding and documentation.
• Background checks and employee verification.
• Performance management and HR advisory services.
• HR administration and employee records management.
• Learning and development solutions.
• Payroll administration and management.
• Understand clients’ HR operational challenges and recommend suitable, cost-effective solutions.
• Develop customised HR service packages that align with clients’ business objectives and workforce requirements.
• Client Acquisition and Relationship Management:
• Resolve client concerns professionally and coordinate with relevant internal teams to ensure timely service delivery.
• Maintain regular engagement with existing clients to ensure satisfaction, retention, and contract renewals.
• Conduct client meetings, presentations, consultations, and business development visits.
• Build and maintain strong relationships with HR Directors, Human Resources Managers, Managing Directors, Chief Operating Officers, Procurement Managers, and other decision-makers.
• Develop account management strategies to increase client lifetime value and generate repeat business.
• Develop strategic partnerships with organisations seeking outsourced HR support.
• Market Research and Competitive Analysis:
• Identify target sectors such as banking, telecommunications, oil and gas, FMCG, manufacturing, healthcare, technology, and professional services.
• Conduct market research to identify industry trends, customer needs, competitor offerings, and emerging opportunities in HR outsourcing.
• Monitor regulatory and business developments that may create opportunities for HR shared services.
• Recommend new HR products, service offerings, and commercial models to improve competitiveness.
• Analyse competitors’ pricing, service offerings, and market positioning to support effective sales strategies.
• Proposal Development and Contract Negotiation:
• Negotiate pricing, service fees, payment terms, and contractual conditions within approved company guidelines.
• Collaborate with management and relevant departments to finalise contracts and facilitate client onboarding.
• Ensure all proposals clearly define deliverables, service standards, turnaround times, pricing, and contractual obligations.
• Follow up consistently on submitted proposals to secure approvals and signed agreements.
• Lead commercial negotiations with prospective and existing clients.
• Prepare and present compelling business proposals, pitch decks, quotations, and service agreements.
• Sales Strategy, Reporting and Performance Management:
• Analyse sales performance and implement corrective measures where targets are not being achieved.
• Develop annual, quarterly, and monthly business development plans.
• Track lead generation, client meetings, proposals submitted, conversion rates, signed SLAs, and revenue generated.
• Maintain accurate client records, sales pipeline data, and follow-up schedules.
• Establish measurable sales objectives, key performance indicators (KPIs), and revenue projections.
• Provide regular updates on business opportunities, potential contracts, client feedback, and revenue forecasts.
• Prepare weekly and monthly business development reports for management.
• Internal Collaboration and Service Delivery:
• Gather client feedback and collaborate with internal teams to improve service quality.
• Ensure proposed business commitments align with organisational capacity, policies, and service standards.
• Work closely with recruitment, HR operations, payroll, finance, and compliance teams to ensure seamless service delivery.
• Monitor client implementation and onboarding to ensure agreed services commence within stipulated timelines.
• Ensure effective handover of newly acquired clients to the relevant operational teams.
• Requirements and Qualifications
• A postgraduate qualification or relevant professional certification in business development, sales, or HR management is an advantage.
• Minimum of 5 years’ relevant experience in business development, B2B sales, HR outsourcing, recruitment services, or corporate account management.
• Proven track record of meeting or exceeding sales and revenue targets.
• Membership of a recognised HR or sales professional body is an added advantage.
• Experience preparing commercial proposals, negotiating contracts, and securing SLAs.
• Strong professional network and ability to engage senior-level corporate decision-makers.
• Bachelor’s Degree or HND in Business Administration, Marketing, Human Resource Management, Economics, or a related discipline.
• Demonstrable experience in acquiring corporate clients and closing high-value service contracts.
• Proficiency in Microsoft Office applications, CRM systems, and sales reporting tools.
• Strong understanding of HR shared services, workforce outsourcing, recruitment, payroll, and HR administration.
• Required Skills and Competencies:
• Results orientation and ability to work with minimal supervision.
• Strategic business development and sales planning.
• Strong commercial awareness and revenue-generation ability.
• Analytical thinking and market research.
• Strong organisational, networking, and time-management skills.
• Excellent communication, presentation, and negotiation skills.
• Leadership, accountability, and problem-solving.
• Proposal writing and contract negotiation.
• Corporate client acquisition and relationship management.
• Lead generation, prospecting, and sales pipeline management.
• N300,000 - N350,000 / month.
• How to Apply
• Interested and qualified candidates should:
• Click here to apply online
• Application Deadline:
• 31st December, 2026.
• View all Jobs in Nigeria
• Lagos State and 1 other location
• Lagos State
• ,
• Abuja