Field Performance Monitoring Officer (Female)
AI summary
Cobranet Limited is hiring a Field Performance Monitoring Officer (Female) in Lagos on a full-time basis. The role involves monitoring field operations performance, preparing daily reports, ensuring compliance with procedures, investigating escalated cases, and conducting training for the FOC team. Candidates should have a Bachelor's degree in a related field, operations management experience, and strong analytical and communication skills.
- Full-time role in Lagos with a clear reporting line to the Head of Field Department
- Focus on performance monitoring, reporting, ticket management, and team training
- Female candidates preferred to support gender equality
- Application deadline is 30th September 2026
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, Operations Management, Field OperationsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Field Performance Monitoring Officer (Female) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Cobranet Limited and the role in Not specified.
- Add concrete examples related to internship, Operations Management, Field Operations, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Field Performance Monitoring Officer (Female) role in internship, Operations Management?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Cobranet Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Field Performance Monitoring Officer (Female)
Field Performance Monitoring Officer (Female) at Cobranet Limited
⏲
Sep 18, 2026, 5:00 AM
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View all ICT Support & Telecommunications jobs
Cobranet Limited; a reputable organization incorporated in 2003 and provides internet solutions. Our footprint and range of products have grown immensely since incorporation and we are proud to provide every segment of society with a reliable link to the digital universe. Our entire network topology is rugged, dynamic and fully redundant with negligible downtimes: content showing extremely high availability exceeding 99.5%. Our promise is to continue providing innovative solutions at the best feature-to-price and service-to-price ratio.
We are recruiting to fill the position below:
Location: Lagos
Employment Type: Full-time
Department: Field Department
Reports To: Head of Field Department
Job Summary
This role ensures that coordinators adhere to established procedures and policies, prepares daily performance reports for the head of the department, identifies delays in ticket updates, and monitors the performance of engineers on-site.
The Field Performance Monitor will also investigate escalated cases and provide insights into areas for improvement.
Additionally, the role requires preparing and conducting regular training for the team, identifying weaknesses, and ensuring continuous improvement.
The Field Performance Monitor is responsible for overseeing the performance of the Field department.
Field Performance Monitor – Job Description
Training and Development:
Ensure the team is up-to-date with the latest procedures, policies, and technologies.
Prepare regular training sessions for the FOC team.
Identify weaknesses in team performance and develop training programs to address them.
Compliance and Improvement:
Ensure compliance with all FOC policies and procedures.
Recommend process improvements to enhance the efficiency and effectiveness of field operations.
Key Responsibilities
- Performance Monitoring:
- Continuously monitor the performance of the FOC department.
- Identify and report any deviations from established standards.
- Ensure coordinators follow departmental procedures and policies.
- Reporting:
- Prepare and submit daily performance reports for the head of the department.
- Include detailed analysis of team performance and individual engineer performance.
- Ticket Management:
- Ensure timely and accurate ticket updates to reflect the current status of field operations.
- Track and catch delays in updating tickets by coordinators.
- Team Performance:
- Collaborate with coordinators to identify engineers who are not performing well on-site.
- Provide feedback and recommendations for performance improvement.
- Case Investigation:
- Document findings and propose solutions to prevent future occurrences.
- Investigate escalated cases thoroughly to determine the root cause of issues.
Qualifications
- A female is preferable for gender equality.
- Bachelor’s Degree in business administration, Operations Management, Telecommunications, Information Technology, or a related field.
- Excellent communication and interpersonal skills.
- Basic knowledge of telecommunications and IT.
- Proven
Experience
in operations management, preferably within a similar environment.
Ability to work under pressure and handle multiple tasks simultaneously.
Strong analytical skills with the ability to prepare detailed performance reports.
Strong problem-solving skills and attention to detail.
Key Competencies:
Time Management
Problem Solving
Communication Skills
Team Collaboration
Training and Development
Compliance Orientation
Attention to Detail
Analytical Thinking
How to Apply
Interested and qualified candidates should send their CV to:
recruitment@cobranet.ng
using the Job Title as the subject of the mail.
Application
Deadline:
30th September, 2026.
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Lagos State