Field Support Officer (FSO)
AI summary
We are hiring a motivated Field Support Officer to provide on-site technical support to merchants and agents across Victoria Island and Obalende, Lagos. The role involves deploying, installing, maintaining, and troubleshooting POS terminals while ensuring smooth payment operations. Salary is ₦75,000 monthly plus transportation allowance, HMO, and pension.
- ₦75,000 monthly salary plus transport allowance, HMO, and pension
- POS terminal deployment, installation, and troubleshooting
- Field-based role covering Victoria Island and Obalende, Lagos
- Requires OND, HND, or B.Sc. and 1–2 years of relevant experience
- Apply on the partner's website
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists ₦75,000 monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Field Support Officer (FSO) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jobsora Nigeria and the role in Not specified.
- Add concrete examples related to sales, security, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobsora Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobsora Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Field Support Officer (FSO) role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jobsora Nigeria before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
₦75,000 per hour
Job Type: Full-time
Working
Experience
Location: Victoria Island (VI) & Obalende, LagosRemuneration & BenefitsSalary: ₦75,000 monthlyTransportation allowanceHMOPensionJob SummaryWe are seeking a motivated and technically skilled Field Support Officer (FSO) to provide on-site operational and technical support to merchants and agents across Victoria Island and Obalende, Lagos.The successful candidate will be responsible for deploying, installing, maintaining, troubleshooting, and replacing POS terminals while maintaining strong relationships with merchants and ensuring smooth payment operations within the assigned territory.Key ResponsibilitiesDeploy, install, configure, and activate POS terminals at merchant locations.Provide prompt on-site technical support and resolve POS-related issues.Conduct routine visits to merchants to ensure optimal terminal performance.Troubleshoot basic hardware, software, and network-related issues.Replace faulty terminals and manage terminal inventory within the assigned territory.Train merchants and agents on proper POS usage and transaction processes.Monitor transaction performance and escalate unresolved issues appropriately.Support merchant onboarding and documentation where required.Ensure compliance with company operational standards and policies.Prepare and submit accurate daily and weekly field activity reports.Maintain professional relationships with merchants and agents.Support business growth and improve merchant satisfaction within the assigned territory.RequirementsMinimum of OND, HND, or B.Sc. in any relevant field.1–2 years of
Location: Lekki, Lagos, Nigeria
Industry: Telecommunications / Internet Service Provider (ISP)
Location: Lagos/Ogun, Abuja, Kano/Kaduna, Port Harcourt/Enugu/Onitsaha/Aba (Full-time)
Industry: Telecommunications | ISP | Enterprise Connectivity
Location: Lekki, Lagos, Nigeria
Industry: PropTech (Property Technology) | B2B SaaS (Software as a Service)
Location: Lagos, Nigeria (Field-Based)
2 years
in field operations, technical support, POS support, fintech, telecommunications, or a related role is preferred.Basic understanding of POS systems and electronic payment solutions.Strong troubleshooting and problem-solving skills.Good communication and interpersonal skills.Ability to work independently and manage an assigned territory effectively.Willingness to travel within Victoria Island, Obalende, and surrounding areas.Good organizational and reporting skills.Customer-focused attitude and ability to work under pressure.Remuneration & Benefits₦75,000 monthly salaryTransportation allowanceHMOPension
Apply on the partner's website
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