First Mile & Last Mile Manager
AI summary
Jumia Nigeria is hiring a First Mile & Last Mile Regional Manager to lead and supervise pickup and delivery operations across multiple locations. The role focuses on driving operational efficiency, managing a team of operators, and ensuring compliance with safety and regulatory standards. Candidates must be based in Lagos, Owerri/Asaba, or Oshogbo.
- Lead and supervise First Mile & Last Mile operators for timely pickups and deliveries
- 5+ years logistics experience with 2 years in a leadership role required
- Positions available in Lagos, Owerri/Asaba, and Oshogbo
- Opportunity to build Africa's e-commerce logistics sector
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, factory, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest First Mile & Last Mile Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jumia Nigeria and the role in Not specified.
- Add concrete examples related to driver, factory, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this First Mile & Last Mile Manager role in driver, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jumia Nigeria before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
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Original source description
The First and Last Mile Regional Manager will be responsible for leading and supervising pickup and delivery operations to ensure exceptional customer service and operational efficiency.
This role involves managing a team of operators while driving performance improvements and maintaining compliance with safety and regulatory standards.
What You Will Be Doing
Lead and supervise a team of First Mile & Last Mile Operators to ensure timely and accurate execution of pickup and delivery operations
Maintain accurate records of pickup and delivery activities, vehicle maintenance, and driver performance
Conduct regular performance evaluations and provide feedback to team members to identify areas for improvement and recognize achievements
Coordinate with internal stakeholders, including Warehouse Operations, Procurement, and Customer Service, to optimize logistics processes and resolve any issues or challenges
Foster a positive and collaborative work environment within the team, promoting open communication, teamwork, and a culture of continuous improvement
Ensure compliance with all relevant transportation regulations, safety standards, and company policies and procedures
Provide guidance, training, and support to team members to enhance their skills, productivity, and performance
Monitor team performance and KPIs, such as on-time delivery, customer satisfaction, and vehicle utilization, and take corrective actions as necessary to meet or exceed targets
Assign daily tasks and routes to team members based on workload, priorities, and customer
Requirements
- What we are looking for:
- Bachelor's Degree in Logistics, Transportation, or a related field is a plus
- Strong leadership and management skills, with the ability to motivate and inspire team members to achieve goals and deliver results
- Proficiency in using technology tools and systems for route planning, tracking, and reporting (e.g., GPS, route optimization software)
- Strong organizational and problem-solving skills, with the ability to prioritize tasks, make decisions, and resolve issues in a fast-paced environment
- Excellent communication and interpersonal skills, with the ability to effectively interact with team members, clients, and other stakeholders
- Candidates must be based in one of the following locations: Lagos, Owerri/Asaba, Oshogbo.
- Ability to work independently with minimal supervision and as part of a team
- 5+ years of
Experience
in logistics operations, transportation, or delivery services, including 2 years in a leadership or supervisory role
We Offer
A unique opportunity of having strong impact in building the African e-commerce sector
The opportunity to become part of a highly professional and dynamic team
A unique
in an entrepreneurial, yet structured environment
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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