Floor Manager
AI summary
A hospitality company in Lagos is hiring a Floor Manager to oversee daily floor operations, supervise waiters, bartenders, hosts, runners and other floor staff, and ensure high service standards and guest satisfaction. The role is full-time and involves coordinating between kitchen, bar, cashier and service teams while supporting sales and revenue goals.
- Full-time Floor Manager role based in Lagos
- Supervise waiters, bartenders, hosts, runners and other floor staff
- Oversee daily floor setup, cleanliness, organisation and smooth operations
- Coordinate between kitchen, bar, cashier and service teams
- Focus on guest experience, service quality and revenue support
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in sales, hospitality, retailThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Floor Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Zee Recruits and the role in Not specified.
- Add concrete examples related to sales, hospitality, retail, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Floor Manager role in sales, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Zee Recruits before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
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Original source description
Floor Manager in a Hospitality Company - Zee Recruits
⏲
Sep 25, 2026, 4:00 AM
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View all Food Services & Catering jobs
Zee Recruits - Our client is a hospitality company committed to delivering exceptional dining, entertainment, and leisure experiences in a welcoming and sophisticated environment. Our goal is to create memorable experiences that make every guest feel valued, appreciated, and comfortable, while maintaining high standards of service, professionalism, and hospitality.
They are recruiting to fill the position below:
Job Title: Floor Manager
Location: Lagos
Employment Type: Full-time
Key Responsibilities
- Daily Floor Operations:
- Ensure the floor is properly set up, clean, organised, and ready for business before opening.
- Oversee the smooth running of the lounge, bar, or assigned operational floor.
- Monitor service throughout the day and promptly address operational issues.
- Ensure company procedures and service standards are consistently followed.
- Staff Supervision:
- Supervise waiters, bartenders, hosts/hostesses, runners, and other floor staff.
- Address minor staff issues and escalate serious or recurring matters to HR/Management.
- Monitor staff attendance, punctuality, grooming, uniforms, and general conduct.
- Allocate duties and workstations according to operational needs.
- Provide guidance and coaching to improve staff performance.
- Guest Experience:
- Welcome and interact with guests where necessary and maintain good customer relationships.
- Ensure guests receive professional, courteous, and timely service.
- Monitor VIP and special guests in accordance with company policies.
- Resolve service-related issues professionally while protecting the company's interests.
- Monitor guest satisfaction and respond promptly to complaints or concerns.
- Service Quality:
- Monitor portion presentation, cleanliness, service etiquette, and overall guest experience.
- Monitor food and beverage service to ensure orders are accurate and delivered promptly.
- Ensure tables and service areas, are properly maintained.
- Coordinate effectively between the kitchen, bar, cashier, and service teams.
- Sales and Revenue Support:
- Monitor sales activities and identify opportunities to increase revenue.
- Ensure minimum-spend requirements, table policies, and other commercial procedures are properly implemented.
- Monitor complimentary items, discounts, voids, and other exceptions in accordance with company policy.
- Encourage staff to promote appropriate food, beverages, activities, and special offers.
- Stock and Equipment Monitoring:
- Report shortages, damaged equipment, or maintenance issues promptly.
- Help minimise wastage, breakages, and unnecessary costs.
- Monitor the availability of operational items required for service.
- Work with relevant departments to ensure adequate supplies are available.
- Health, Safety & Hygiene:
- Report hazards, accidents, damaged equipment, or safety concerns immediately.
- Ensure staff comply with food safety, hygiene, health, and safety requirements.
- Monitor cleanliness of guest and service areas.
- Cash/POS & Operational Controls:
- Monitor transactions and immediately report discrepancies or suspicious activities.
- Ensure floor staff follow approved payment procedures.
- Coordinate with the Accounts/Cashier team where clarification is required.
- Ensure unauthorised discounts, complimentary items, or cancellations are not granted.
- Opening and Closing Duties:
- Verify that equipment, furniture, service items, and operational areas are properly accounted for.
- Complete shift reports and communicate outstanding issues to Management.
- Ensure all assigned areas are properly closed and secured at the end of the shift.
- Conduct or supervise opening checks before operations commence.
- Reporting:
- Provide Management with feedback on service performance and areas requiring improvement.
- Report guest complaints, staff issues, incidents, shortages, damages, and other operational concerns.
- How to Apply
- Interested and qualified candidates should send their CV to:
- labellelifehr@gmail.com
- using the Job Title and location as the subject of the email.
- Application Deadline:
- 30th September, 2026.
- View all Jobs in Nigeria
- Lagos State
- Floor Manager job vacancies in Nigeria