Front Desk Officer
AI summary
Uniccon Group is hiring a Front Desk Officer in Abuja to serve as the company's primary face, managing reception, client relations, and front-office administrative coordination in a fast-paced ICT environment. The role requires at least 3 years of customer service or front desk experience and a minimum of an OND in a related field. Interested candidates should forward their CVs to recruitment@uniccongroup.com.
- Full-time front desk role in Abuja
- Minimum 3 years customer service or front desk experience required
- OND, HND, or BSc in Business Administration, Mass Communication, Marketing, or related field
- ICT or service sector experience preferred
- Apply by sending CV to recruitment@uniccongroup.com
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, technology, administrationThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Front Desk Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Uniccon Group and the role in Abuja.
- Add concrete examples related to call_center, technology, administration, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Front Desk Officer role in call_center, technology?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Uniccon Group before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Expertise & Experience for best results.
Building Africa’s economy through innovative technology solutions.
Front Desk Officer
Job Type: Full Time
Qualifications
- BA/BSc/HND
- ,
- OND
Experience
3 years
Location: Abuja
Job Field: Administration / Facilities
,
Customer Care, Success and Service
Core Purpose:
Serve as the company's primary face, delivering exceptional client relations, front-office administrative coordination, and first-line customer support in a fast-paced ICT environment.
Key Responsibilities & Deliverables
Client Relations & Reception: Welcome visitors, manage the reception area, and route guests to the appropriate departments, creating a professional first impression.
Customer Support & Inquiry Management: Receive incoming calls, emails, and walk-in requests; log complaints and feedback; and track escalated issues with technical teams through to resolution.
Administrative Support: Coordinate meeting schedules, manage correspondence, organize front-office filing systems, and perform basic data entry and reporting.
Brand Representation: Communicate basic company product/service information clearly and maintain high standards of corporate professionalism.
Candidate Requirements
Education & Experience: OND, HND, or BSc in Business Administration, Mass Communication, Marketing, or a related field, with a minimum of 3 years of experience in customer service or front desk roles (ICT or service sector preferred).
Technical Suite: Computer literacy including MS Office, professional email etiquette, and basic familiarity with CRM software.
Domain Knowledge: Basic understanding of ICT products and services is an advantage.
Core Competencies: Excellent interpersonal and verbal/written communication skills, high emotional intelligence, strong conflict-handling abilities, and a well-presented, organized approach under pressure.
Check how your CV matches this job
Method of Application
- Interested candidates should forward their CVs to
- recruitment@uniccongroup.com
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