Front Office Staff / Guest Service Agent
AI summary
WosAm Arena, a hospitality and leisure venue in Ago-Iwoye, Ogun State, is hiring a Front Office Staff / Guest Service Agent. The role involves welcoming guests, handling check-in/check-out, processing payments, and coordinating with other departments. Interested candidates should send their CV to recruitment.wosamarena@gmail.com with the job title as the subject by 25th September, 2026.
- Primary point of contact between the hotel and its guests, ensuring a warm welcome and smooth stay.
- Responsibilities include check-in/check-out, payment processing, guest records, and handling enquiries and complaints.
- Application deadline: 25th September, 2026.
- Send CV to recruitment.wosamarena@gmail.com using the job title as the subject.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in security, hospitality, segurancaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Front Office Staff / Guest Service Agent evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to WosAm Arena and the role in Not specified.
- Add concrete examples related to security, hospitality, seguranca, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Front Office Staff / Guest Service Agent role in security, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research WosAm Arena before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
Job Title: Front Office Staff / Guest Service Agent
Front Office Staff / Guest Service Agent at WosAm Arena
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Sep 21, 2026, 12:23 PM
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View all Food Services & Catering jobs
WosAm Arena is one of the biggest and best hospitality and leisure arena in Ago-Iwoye, Ogun state Nigeria, consisting of our Hotels, Apartments, Lounge, Café, Cinema and many more.
We are recruiting to fill the position below:
Location: Ogun
Summary
The Front Office Staff/GSA serves as one of the primary points of contact between the hotel and its guests, ensuring a warm welcome, efficient guest service and a smooth
Experience
throughout the guest's stay.
Key Responsibilities
- Follow established procedures for guest privacy, safety and security.
- Confirm reservations and provide guests with relevant information about their accommodation and hotel facilities.
- Process payments and provide receipts where applicable.
- Welcome and attend to guests in a friendly and professional manner.
- Maintain a professional and organized front desk at all times.
- Coordinate with Housekeeping regarding room status and availability.
- Handle telephone calls, messages and other guest communications.
- Liaise with other departments to ensure guest requests are handled promptly.
- Maintain accurate guest records and front-office documentation.
- Prepare and submit required front-office reports.
- Respond to guest enquiries, requests and complaints promptly and professionally.
- Perform other duties assigned by the Front Office Supervisor or Manager.
- Promote hotel facilities, services and available offerings to guests.
- Handle guest check-in and check-out procedures accurately.
- How to Apply
- Interested and qualified candidates should send their CV to:
- recruitment.wosamarena@gmail.com
- using the job title as the subject of the mail.
- Application
- Deadline:
- 25th September, 2026.
- View all Jobs in Nigeria
- Ogun State