Frontliners & Client Service Officer
AI summary
Ebrrar Nigeria Limited, an events and catering company, is hiring a Frontliners & Client Service Officer in Lagos. The role involves welcoming clients, handling enquiries across multiple channels, coordinating with events and kitchen teams, and converting leads into bookings. It is a full-time onsite position open to candidates with OND, HND, or BSc qualifications and no prior experience required.
- Full-time onsite role in Lagos
- No prior experience required
- First point of contact for clients and guests
- Handles enquiries via phone, WhatsApp, email, and social media
- Opportunity to convert leads into confirmed bookings
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in call_center, entregador, Customer ServiceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Frontliners & Client Service Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Ebrrar Nigeria Limited and the role in Not specified.
- Add concrete examples related to call_center, entregador, Customer Service, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Frontliners & Client Service Officer role in call_center, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Ebrrar Nigeria Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Ebrrar Nigeria Limited is an events and catering company specializing in the planning, management, and execution of high-quality events and catering services. We provide comprehensive indoor and outdoor catering solutions for corporate events, private celebrations, social gatherings, conferences, weddings, and other special occasions. Our services cover even...
Frontliners & Client Service Officer
Job Type: Full Time
,
Onsite
Qualifications
- BA/BSc/HND
- ,
- OND
Experience
None
Location: Lagos
Job Field: Customer Care, Success and Service
,
Food, Beverage and Hospitality
The Frontliner / Client Service Officer will serve as the first point of contact for clients, guests, and visitors while supporting the company in delivering excellent customer service and maintaining strong client relationships.
Key Responsibilities
- Welcome and attend to clients, guests, and visitors in a professional and friendly manner.
- Serve as the first point of contact for enquiries, bookings, and general customer requests.
- Respond to client enquiries via phone calls, WhatsApp, email, social media, and other communication channels.
- Provide accurate information about the company's catering, event management, and hospitality services.
- Receive and document client requests, bookings, complaints, and feedback.
- Follow up with clients to ensure enquiries and service requests are properly resolved.
- Coordinate with the Events, Kitchen, Outdoor Event Management, Admin, and other relevant teams to ensure smooth service delivery.
- Maintain accurate records of clients, bookings, enquiries, and follow-ups.
- Maintain a professional appearance and uphold the company's service standards at all times.
- Build and maintain positive relationships with existing and prospective clients.
- Follow up with prospective clients to convert enquiries into confirmed bookings.
- Assist in identifying opportunities for repeat business, referrals, and additional services.
- Perform other customer service and administrative duties as assigned by management.
- Check how your CV matches this job
Method of Application
- Interested and qualified candidates should apply using the Apply Now button below.
- Build your CV for free.
- Download in different templates.