Head, Merchant Services
AI summary
Unified Payment Services Limited (UP) is hiring a Head, Merchant Services to lead the merchant acquiring and servicing business in Lagos. The role involves driving strategy, expanding merchant acquisition across retail, SME, and enterprise segments, and collaborating with product, technology, and compliance teams to deliver payment solutions. The position requires 10 years of experience and a BA/BSc/HND or MBA/MSc/MA qualification.
- Senior leadership role in Nigeria's leading payments and fintech company
- Responsible for merchant acquisition, activation, and revenue growth strategy
- Requires 10 years of experience and a bachelor's or master's degree
- Based in Lagos with full-time employment
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required10+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Head, Merchant Services evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Unified Payment Services Limited and the role in Not specified.
- Add concrete examples related to sales, retail, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Head, Merchant Services role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Unified Payment Services Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
UP® otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.
Head, Merchant Services
Job Type: Full Time
Qualifications
- BA/BSc/HND
- ,
- MBA/MSc/MA
Experience
10 years
Location: Lagos
Job Field: Sales and Business Development
Job Objective (s)
As the Head, Merchant Services, you will lead cross-functional teams and collaborate with technology, product, and compliance units to ensure a seamless and value-driven merchant experience while advancing the company’s market positioning as a leading fintech provider of payment and commerce solutions.
The ideal candidate will be responsible for driving the vision, strategy, operations, and growth of our merchant acquiring and servicing business.
This includes expanding merchant acquisition, enhancing onboarding and retention processes, and optimizing product offerings across retail, SME, and enterprise segments.
Duties & Responsibilities
Strategic Leadership & Planning:
Define and execute the department’s short- and long-term strategies to drive merchant acquisition, activation, and revenue growth.
Develop strategic partnerships with key players in retail, hospitality, e-commerce, logistics, and other high-volume transaction sectors.
Expand the merchant base through direct sales, channel partnerships, aggregators, and digital acquisition tools.
Business Development & Client Engagement:
Ensure consistent delivery of high-quality service and support to existing merchants.
Operations & Performance Management:
Collaborate with product and engineering teams to tailor payment solutions (POS, online payments, QR, SoftPOS, etc.) that meet diverse merchant needs.
Team Leadership & Development:
GetExecutive Coaching
Build and lead a high-performing Merchant Services team, including sales, account management, support, and field operations.
Set performance targets and KPIs, manage departmental budgets, and provide coaching for team development.
Staff Attraction, Motivation and Retention:
Fill vacant roles within the department in a timely manner and provide opportunities for growth and development.
Provide training, mentorship, and upskilling programs.
Recognize and reward individual and team achievements and contributions.
Encourage open communication and feedback.
Give employees autonomy and ownership of their work to motivate them.
Foster a positive work culture that encourages collaboration, innovation, and creativity.
Regularly engage direct reports to understand their needs and concerns
Foster a diverse and inclusive work environment that values different perspectives and backgrounds.
Job Requirements
Education: Bachelor’s Degree in Business Administration, Finance, Marketing, Economics, or a related field (MBA or advanced degree is a plus).
Experience: Minimum 10 years of relevant experience in fintech, banking, or payments—with at least 3 years in a senior or departmental leadership role (post-NYSC experience).
Check how your CV matches this job
Method of Application
- Interested and qualified? Go to
- Unified Payment Services Limited on up-ng.seamlesshiring.com
- to apply
- Build your CV for free.
- Download in different templates.