Hotel General Manager
AI summary
Tivana Workforce is recruiting a Hotel General Manager for a five-star hotel in Abuja (FCT), Nigeria. The role requires a seasoned hospitality professional to lead overall strategic direction, operations, and financial performance. This is a full-time position focused on luxury guest experience and business growth.
- Full-time role based in Abuja (FCT), Nigeria
- Requires proven luxury hotel management experience
- Responsible for strategic leadership and financial performance of a five-star hotel
- Covers operations including Front Office, Housekeeping, F&B, Engineering, Security, and Sales
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, hospitalityThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Hotel General Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Tivana Workforce and the role in Abuja.
- Add concrete examples related to sales, security, hospitality, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Hotel General Manager role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Tivana Workforce before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Hotel General Manager at Tivana Workforce
⏲
Sep 29, 2026, 2:24 PM
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View all Hospitality & Tourism jobs
Tivana Workforce is a workforce solutions company that provides services that unlock the full potential of human capital to drive business excellence and growth in an ever-evolving marketplace. Our Services include Staffing and Recruitment, Workforce Management, Training and Development, Technology Solutions, HR Consulting, Team Retreat Planning and Specialized services.
We are recruiting to fill the position below:
Job Title: Hotel General Manager
Location: Abuja (FCT)
Employment Type: Full-time
Job Summary
This role requires a seasoned hospitality professional with a proven track record in luxury hotel management, delivering exceptional guest experiences, leading high-performing teams, and driving sustainable profitability.
The Hotel General Manager is responsible for the overall strategic leadership, operational excellence, and financial performance of a five-star hotel.
Key Responsibilities
- Strategic Leadership & Business Performance:
- Provide visionary leadership aligned with the hotel’s brand standards and ownership goals
- Identify growth opportunities, partnerships, and market positioning strategies
- Analyze financial reports, budgets, and forecasts to drive performance improvements
- Develop and execute business strategies to maximize revenue, market share, and profitability
- Operational Excellence:
- Ensure seamless service delivery consistent with five-star standards
- Implement and maintain Standard Operating Procedures (SOPs)
- Oversee all hotel operations, including Front Office, Housekeeping, Food & Beverage, Engineering, Security, and Sales
- Drive continuous improvement in service quality and operational efficiency
- Guest Experience & Brand Standards:
- Monitor guest feedback, online reviews, and satisfaction metrics
- Resolve high-level guest concerns with professionalism and discretion
- Ensure strict adherence to luxury brand standards and quality benchmarks
- Champion a culture of exceptional guest service and personalized experiences
- Financial Management:
- Ensure compliance with financial policies and audit requirements
- Control costs while maintaining service excellence
- Drive revenue through pricing strategies, yield management, and upselling initiatives
- Develop and manage annual budgets, P&L statements, and capital expenditure plans
- People Leadership & Talent Development:
- Lead, mentor, and inspire a diverse team of department heads and staff
- Promote employee well-being, retention, and professional growth
- Oversee recruitment, training, succession planning, and performance management
- Foster a high-performance culture focused on accountability, engagement, and service excellence
- Sales, Marketing & Revenue Optimization:
- Represent the hotel at industry events and networking platforms
- Collaborate with Sales & Marketing to drive occupancy and brand visibility
- Oversee revenue management strategies, including pricing, segmentation, and distribution channels
- Build strong relationships with corporate clients, travel partners, and stakeholders
- Compliance, Risk & Asset Management:
- Maintain and enhance the physical asset through preventive maintenance and upgrades
- Safeguard the hotel’s reputation and operational integrity
- Oversee risk management, crisis response, and emergency preparedness
- Ensure compliance with local laws, health & safety regulations, and brand policies
- Key Performance Indicators (KPIs)
- Brand compliance and audit scores
- Employee engagement and retention rates
- Revenue growth (RevPAR, ADR, occupancy rates)
- Cost control and profit margins
- Guest satisfaction scores (e.g., NPS, online ratings)
- Requirements & Qualifications
- Education:
- MBA or advanced degree is an added advantage
- Accounting Background is also an added advantage.
- Bachelor’s Degree in Hospitality Management, Business Administration, or related field
Experience
At least 5+ years as a General Manager or Hotel Manager in a luxury property
Proven success in managing large-scale operations and high-revenue properties
10 – 20 years of progressive experience in hotel management
Core Competencies:
Crisis management and problem-solving ability
Deep understanding of luxury hospitality standards
Strong leadership and executive presence
Exceptional financial acumen and business strategy skills
Excellent communication, negotiation, and stakeholder management skills
Customer-centric mindset with attention to detail
Personal Attributes:
Resilient, adaptable, and decisive
Passion for hospitality excellence
Charismatic and results-driven leader
High emotional intelligence and cultural awareness
How To Apply
Interested and qualified candidates send their CV and Photograph to
:
tivanaworkforce@gmail.com
using the Job Title as the subject of the email.
Application Deadline:
15th October, 2026.
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Hotel General Manager job vacancies in Nigeria